Front Desk Receptionist

The Front Desk Receptionist acts as the first line of defense for security, ensuring only authorized personnel enter the TRMC suite. This role involves checking DISS for security clearance, arranging government equipment for new employees, handling mail runs, answering phones, assisting with executive correspondence, arranging visitor parking, scheduling meetings, ordering office supplies, and providing general administrative support to the front office staff. Professionalism and adherence to security protocols are key.

Must Have

• Acts as the first line of defense for ensuring only authorized personnel enter the TRMC suite
• Checks DISS for security clearance verification
• Arranges for new employees to receive required gov’t equipment
• Makes mail runs within the Mark Center and to the Pentagon weekly (free shuttle)
• Answers phones/takes messages/transfers calls
• Assists in preparing executive correspondence
• Arranges for visitor parking
• Arranges for repair of cubicles, chairs etc. within the suite
• Verifies visit requests of personnel attending classified/unclassified meetings
• Occasionally escorts visitors to/from the MC Visitor's Center
• Escorts janitorial staff, inspectors, etc.
• Schedule, coordinate and manage meeting calendars using Outlook and Word
• Assist with daily ad hoc tasks in the office
• Dresses professionally
• Orders office supplies such as paper, pens, notepads, etc.
• Resolves conflicts
• Executing clerical tasks and uses computers
• Uses Microsoft Office suite
• Interacts professionally with visitors and assigned personnel across the spectrum of worker and leadership levels
• Works without direct supervision
• Updates contact info for employees on shared drive spreadsheets
• Active Secret Clearance
• 0 to 4 years’ experience executing clerical task and using computers
• Familiar with Microsoft Office Suite
• Excellent verbal, written, and interpersonal communications skills
• Excellent organizational skills
• Professional presentation and demeanor and the ability to interact with significant visitors, guest and executives
• Hard working, dependable, ability to work without direct supervision

Good to Have

• Bachelor’s Degree or equivalent
• DoD or National Capital Region work experience
• Proficient with using the Defense Travel System (DTS)
• Proficient with Correspondence and Task Management System

Perks & Benefits

• Competitive salary
• Extensive benefits package
• Work environment that encourages excellence

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\*\*Secret Clearance Required\*\*

Front desk team is a first impressions team of service-oriented people with a dedicated focus on security and protocol. They maintain a strict adherence to appropriate guidelines for the office, visitors and guest. The front desk team provides administrative support to the front office staff by assisting with clerical functions such as tracking and delivering correspondence, receiving visitors, arranging conference calls, scheduling meetings, and handling office tasks as assigned. Also assists in preparing executive correspondence.

Responsibilities and Primary Duties:

• Acts as the first line of defense for ensuring only authorized personnel enter the TRMC suite
• Checks DISS for security clearance verification
• Arranges for new employees to receive required gov’t equipment
• Makes mail runs within the Mark Center and to the Pentagon weekly (free shuttle)
• Answers phones/takes messages/transfers calls
• Assists in preparing executive correspondence
• Arranges for visitor parking
• Arranges for repair of cubicles, chairs etc. within the suite
• Verifies visit requests of personnel attending classified/unclassified meetings
• Occasionally escorts visitors to/from the MC Visitor's Center
• Escorts janitorial staff, inspectors, etc.
• Schedule, coordinate and manage meeting calendars using Outlook and Word
• Assist with daily ad hoc tasks in the office
• Dresses professionally
• Orders office supplies such as paper, pens, notepads, etc.
• Resolves conflicts
• Executing clerical tasks and uses computers
• Uses Microsoft Office suite
• Interacts professionally with visitors and assigned personnel across the spectrum of worker and leadership levels
• Works without direct supervision
• Updates contact info for employees on shared drive spreadsheets

Minimum Required Skills:

• Active Secret Clearance
• 0 to 4 years’ experience executing clerical task and using computers
• Familiar with Microsoft Office Suite
• Excellent verbal, written, and interpersonal communications skills
• Excellent organizational skills
• Professional presentation and demeanor and the ability to interact with significant visitors, guest and executives
• Hard working, dependable, ability to work without direct supervision?

Desired Skills:

• Bachelor’s Degree or equivalent
• DoD or National Capital Region work experience
• Proficient with using the Defense Travel System (DTS)
• Proficient with Correspondence and Task Management System
• DoD or National Capital Region work experience

The company offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

The company is an equal opportunity and affirmative action employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status.

The company endeavors to make its website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the company for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.