Office Operations & Commercial Coordinator

The Office Operations & Commercial Coordinator will ensure the smooth and efficient functioning of the Istanbul office, combining operational excellence with commercial support for sales teams. This role involves overseeing daily office operations, facilities, and vendor management, acting as a primary contact for office queries, and supporting HR with recruiting and onboarding. The coordinator will also manage commercial operations, including pipelines, contracts, and Salesforce activities, and assist Commercial Managers with business planning and client engagement.

Must Have

• Oversee daily office operations, including facilities, supplies, and vendor management.
• Act as the primary point of contact for office-related queries.
• Support HR with recruiting, onboarding, and employee management.
• Ensure adherence to local employment laws, health and safety regulations.
• Collaborate with global teams to implement consistent policies, procedures, and workflows.
• Assist with budget management and ensure cost-effective office operations.
• Organize and support meetings, events, and team activities.
• Partner with EMEA Business Portfolio Managers to implement and govern sales processes.
• Provide clients with essential information regarding invoicing and payment processes.
• Oversee commercial operations, including pipelines, contracts, and Salesforce activities.
• Support Commercial Managers and Client Relationship directors with business planning and account management.
• Candidates must be Turkish citizens or exempt from work permit requirements in Turkey.
• Fluency in English is essential.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant tools.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.

Good to Have

• Fluency in Russian.
• Familiarity in the energy and commodities sector.
• Experience in HR support, particularly recruiting and onboarding.
• Ability to thrive in a fast-paced, multicultural environment.
• Strong problem-solving skills and the ability to adapt to changing situations.
• Proven ability to collaborate with global teams.
• Experience managing budgets and implementing cost-effective practices.

Perks & Benefits

• Health care coverage designed for the mind and body.
• Generous time off.
• Access to a wealth of resources to grow your career and learn valuable new skills.
• Competitive pay.
• Retirement planning.
• Continuing education program with a company-matched student loan contribution.
• Financial wellness programs.
• Perks for partners and little ones.
• Retail discounts.
• Referral incentive awards.

About the Role:

Grade Level (for internal use): 09

Location: Istanbul, Turkey

The Role: The Office Operations & Commercial Coordinator will play a key role in ensuring the smooth and efficient functioning of our Istanbul office. This role combines operational excellence of our new office in Istanbul with commercial support, enabling sales teams to focus on driving revenue. Acting as a key liaison between Istanbul, London, and Dubai, the coordinator ensures alignment with S&P Global standards and best practices.

Responsibilities and Impact

• Oversee daily office operations, including facilities, supplies, and vendor management, maintaining a professional and efficient workplace.
• Act as the primary point of contact for office-related queries, addressing issues promptly and effectively.
• Support HR with recruiting, onboarding, and employee management to ensure alignment with company standards.
• Ensure adherence to local employment laws, health and safety regulations, and other compliance requirements.
• Collaborate with global teams to implement consistent policies, procedures, and workflows.
• Assist with budget management and ensure cost-effective office operations.
• Organize and support meetings, events, and team activities.
• Partner with EMEA Business Portfolio Managers to implement and govern sales processes, ensuring compliance while providing clients with essential information regarding the invoicing and payment processes.
• Oversee commercial operations, including pipelines, contracts, and Salesforce activities.
• Support Commercial Managers and Client Relationship directors with business planning and account management, including travel coordination to enhance client engagement.

What We’re Looking For

Basic Required Qualifications:

• Candidates must be Turkish citizens or individual who are exempt from work permit requirements in Turkey. Candidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance.
• Fluency in English is essential. The candidate must possess excellent verbal and written communication skills in English to effectively engage with clients and stakeholders.
• Fluency in Russian is highly desirable, but not essential for this position
• Proven experience in office management or a similar role; familiarity in the energy and commodities sector preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant tools.
• Strong organizational and multitasking skills with excellent communication and interpersonal abilities.
• Experience in HR support, particularly recruiting and onboarding, is highly preferred.
• Ability to thrive in a fast-paced, multicultural environment.

Additional Preferred Qualifications:

• Strong problem-solving skills and the ability to adapt to changing situations.
• Proven ability to collaborate with global teams.
• Experience managing budgets and implementing cost-effective practices.

About S&P Global Commodity Insights

At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.

We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.

S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit http://www.spglobal.com/commodity-insights.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf

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20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 323373

Posted On: 2025-12-02

Location: Istanbul, Turkey