Operation Improvement Last Mile Assistant Manager

NinjaVan

1+ Years | Jakarta, Indonesia (On Site) | Full Time | 15 months ago

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Job Summary

Ninja Van is a tech-enabled logistics company operating across Southeast Asia, providing hassle-free delivery services. Launched in 2014, it has become the region's largest and fastest-growing last-mile logistics company, serving over 35,000 merchants and delivering more than 1,000 parcels per minute across six countries. The company leverages cutting-edge software and operational concepts, including algorithm-based optimization, dynamic routing, end-to-end tracking, and a data-driven approach to offer best-of-class delivery services. This role involves analyzing station/last mile performance, presenting solutions for KPI gaps, leading operations improvement projects, and presenting insights to stakeholders to drive performance. The role requires travel throughout Indonesia for operational reviews, project execution, problem identification, and training.

Must Have

Bachelor's Degree in Industrial Engineering, Management, IT, Information System, Statistics or Engineering.
GPA of 3.00 or higher.
1 year of experience as an operation analyst or related position.
Advanced Microsoft Excel skills.
Excellent problem-solving and critical thinking skills.
High flexibility and adaptability.
Willingness to travel throughout Indonesia.

Good to Have

Experience from reputable universities.
Project management skills.
Teamwork and customer-centric approach.
Eagerness to self-learn with minimal direction.

Job Description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

Run analyze for station/last mile performance, presenting the solution for every gap in KPI
Responsible for create & lead operations improvement projects i.e. to identify and interpret trends or patterns in complex data sets
Present relevant insights to multiple stakeholders to gnain support for driving operational performance
Travel throughout nation on doing: operational review, project execution, problem identification, suggesting operational improvements, and training consultation.

Requirements

Min. Bachelor Degree in Industrial Engineering, Management, Information Technology, Information System, Statistics or Engineering.
Preferably from reputable universities, with min. GPA 3.00
Working experience: preferably 1 years of experience as operation analyst or related position
Advanced in using Microsoft Excel
Excellent problem solving, critical thinking and conceptual skill
Highly flexible, easy to adapt with new environment, project management, teamwork, customer centric and eager to self-learn under minimal direction
Willing to travel around Indonesia

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