Pipeline Technical Assistant

Flying Bark Productions is working on exciting projects such as Avatar: The Last Airbender feature film, Netflix's Stranger Things animated series, as well as our production Tales From Outer Suburbia by Shaun Tan. 

*No remote opportunities available, must be willing to join us in Sydney. Prioritising candidates based in Australia before looking offshore.* 

The Pipeline Technical Assistant’s primary responsibility is to sustain continued pipeline support to the different teams throughout production to ensure that productions run smoothly and efficiently. The Pipeline TA assists the Pipeline team to implement and maintain tools and systems.

About the role:

• Triage incoming support requests and gather information needed for the support team from the relevant parties;
• Communicate with artists and production in support channels;
• Provide technical support to different Flying Bark departments;
• Assist with documentation of department tools and pipeline procedures;
• Maintenance of tools, procedures and interfaces in the internal Flying Bark pipeline;
• Assist in the maintenance of studio wide pipeline solutions;
• Action support issues or forward them on to the appropriate support queue;
• Assist artists and wider pipeline team with render job debugging and with general troubleshooting;
• Ensure company and pipeline conventions and processes are followed throughout productions;
• Continually supply information to the Pipeline Supervisor, IT and production teams to facilitate communication and expectations in both directions;

About you:

• 1+ years of experience in a production environment in Animated Feature Films, TV Series or VFX 
• Python and/or API/programming knowledge;
• Ability to learn quickly and comprehend custom in-house production tools;
• Ability to prioritise tasks and work successfully in a fast paced environment;
• Ability to communicate technical issues to the Production team in a clear manner;
• Excellent troubleshooting and debugging skills.
• Excellent customer service and communication skills.
• Must work well in a team, with strong communication skills and attention to detail.

Highly desirable skills:

• Experience with Autodesk Maya
• Experience with Autodesk Shotgrid and Autodesk Shotgrid Toolkit
• Experience with The Foundry Nuke
• Experience with The Foundry Katana
• Experience with Side FX Houdini
• Experience with Toom Boom Harmony

What do we do?

Flying Bark Productions is a renowned independent producer of family-focused animation entertainment. For over 50 years, our 2D and 3D production facility has created award-winning feature films and TV series.

Why work with us?

• We work on some pretty cool projects - check out our website: https://www.flyingbark.com.au/
• We have an industry leading studio space in Alexandria, complete with a cinema, quiet room, Zen Garden, games room, and state of the art animation facilities.
• Breakfast is served daily - on us!
• We have cake days, movie nights, wrap parties & a culture club dedicated to coordinating our busy social calendar!
• The Barkers have big hearts too, with our Paws for a Cause fundraising arm raising much needed funds for charities such as Beyond Blue, RSPCA and the Cancer Council.
• We love dogs and you will often see some of our regular fluffy companions in the studio.
• We have a hybrid approach to work with flexible work from home days on offer.
• Career development is important to us so we offer training and support opportunities whenever possible.
• Our employees say our culture is the best they've ever experienced - everyone is welcome and celebrated!
• You'll have access to mental health resources and free counselling via our Employee Assistance Provider, Support Act.

Flying Bark Productions is proud to be an Equal Opportunity Employer.