Planner

Join our Business Aviation Training Centre in Vienna (Schwechat) as Planner where you’ll be part of our global Business Aviation Training team.

We have just opened the doors to our newest business aviation training centre in Vienna, Austria, come be part of the initial team setting up the operations. CAE will initially operate five state-of the-art Full Flight Simulators in Vienna, including the G550, PH100/300, Global 7500, and a Global 6000 Vision Full Flight Simulators for business jets from leading manufacturers. The new 8,000-square-metre facility will have space for expansion with a capacity for up to nine Full Flight Simulators and will be purpose-built to deliver the most advanced pilot training experience in Central Europe.

The role we are offering you

The planning department is responsible for meticulously managing and maintaining training schedules, instructor assignments and simulator allocation. This critical role ensures compliance with aviation regulations, safety standards and operational guidelines whilst optimising resource utilisation. Your expertise in scheduling and a high attention to detail will be key to the success of our operation.

Key Job Responsibilities

• Day to day adjustments to client, instructor schedules, taking into account any necessary alterations to the training profiles.
• Proactively and creatively works to provide a schedule that drives revenue retention through client satisfaction as well as employee retention through consistent work life balance.
• Allocation of Instructors/Examiners and simulator resources to maximise revenue and employee happiness. 
• Creatively solves complex allocation issues whilst staying within regulatory and CAE guidelines.
• Independently adapts the schedule to fluctuating demands including last minute cancellations and employee absence.
• Acts as the key execution point of all training within the CAE – responsible for allocation of all programs related resources in a manner that both maximises revenue and ensures the long term health of the program.
• Communicates with their assigned Training Manager, Account Executives and Client Services to react to client requests and proactively address possible training concerns.
• Seeks opportunities to improve revenue efficiency by optimising booked schedules and providing clear slots for sales to fill.
• Balances responses to both clients and account executives in a delivery style that ensures equal support for all clients and ensures high quality training.
• Follow regulatory requirements to ensure all training is booked and scheduled within the CAA, EASA, UK authorities and regulations. Key ownership on all regulatory conflicts process and TCA’s
• Follow regulatory requirements to ensure all training is booked and scheduled within the CAA, EASA and UK authorities and regulations. Key ownership on all regulatory conflicts process reviewed daily. Short term planning and scheduling of training requirements, to allocation of simulator, training devices, classroom and instructor resources in accordance with the approved course or training footprints.
• Close working relationship with Training Managers and Account Executives to provide training solutions or course options for specific customer requests.
• Ensure Clients are accommodated in a friendly, highly respective manner with specific emphasis on problem solving and client assistance.

Our ideal candidate  

• Has previous aviation crew scheduling and/ or operational planning experience (desirable).
• Has experience in the use of Scheduling Tools (desirable).
• Experience of the aviation industry and Flight Simulation (desirable).
• Has knowledge and understanding of CAA, EASA, UK authorities and regulations (desirable).

What kind of person will succeed in this team?

You are very organised with good attention to detail, and you thrive in a busy, live-training environment. You are approachable and a team player and you enjoy interacting with other internal departments and colleagues on-site. You can easily adapt to changes on short notice and work well under pressure and you are a keen and proactive problem solver.

Contract details & location

This on-site position is based at our Business Aviation Training Centre in Schwechat. We offer a permanent contract with flexible working hours from Monday to Friday (a 40-hour week) and an occasional requirement to work on public holidays (based on customer needs).

With over 13,000 employees located in 35 countries, CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. To learn more: Visit www.cae.com!