Playout Content Operator

6 Hours ago • 5 Years +

About the job

SummaryBy Outscal

Must have:
  • Previous experience (minimum 5 years) related to Broadcast playout operations, Media operations, Digital Media.
  • Associates degree or equivalent experience and or comparable military/civilian work experience in an appropriate technical area.
  • Knowledge related to content creation, media formats, audio format, and media transport methods.
  • Good communication skills in English.
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Job Summary:

About the Role & Team

** This role is 6-months contract and is based 4 days per week in our Madrid Office and 1 day working from home. You will be required to work 8-hour rotating shifts between 8 a.m. and 9 p.m. local time. The shifts rotate every 3 weeks **

We are looking for Playout Content Operator responsible for the coordination in the deliveries of all the materials needed for the playout in time for broadcast - previous checks, reports and critical issues with them! On this role you will be accountable for the legal recordings, as run logs and any matter related to the playout tool. Also responsible for following all the protocols established during an incident. The role will also require knowing how to identify all the alerts received and providing day to day support on need basis.

What You Will Do

  • Playout

  • Handling partner-managed Playout

  • GFX/File formats etc.

  • SLA Tracking & Reporting

  • Missing Media Management

  • Shifting operations in required specially covering EMEA time zone.

  • Supporting the daily Studio Operations issues.

  • Communication with business leaderships/operations teams and external partners on status and resolution of reported incidents.

  • Supervising and maintaining logs of playout services to ensure that SLA’s are achieved and can be reported on as required.

  • Media Engineering coordination to implement business requests for technical changes to playout automation and system systems, which includes project running the delivery.

  • New channels launches support, migration of channels along with introduction of new services and workflows within MEO alongside Media Engineering.

  • Handling reported calls with regards playout systems, assist in the resolution if possible, or raise where needed, while undertaking documenting and final resolution of all reported technical issues.

  • Managing requests for changes to secondary elements for channels, which will include design, configuration, testing and rollout.

  • Communication with both internal and external contacts on different organizational levels with regards problems, or forthcoming planned activities.

  • Continuously reviewing playout operational workflows to ensure maximum efficiency and improvement.

  • Defining and handling business rules and procedures to ensure timely delivery of content and playlists required for playout operations.

  • Providing technical assistance to internal external colleagues with regards playlist formats and media delivery specifications.
     

Required Qualifications & Skills

  • Previous experience (minimum 5 years) related to Broadcast playout operations, Media operations, Digital Media.

  • Associates degree or equivalent experience and or comparable military/civilian work experience in an appropriate technical area.

  • Knowledge related to content creation, media formats, audio format, and media transport methods.

  • Good communication skills in English.
     

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

View Full Job Description

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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