PM Server

30 Minutes ago • All levels

Job Summary

Job Description

The Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, makes recommendations and sells any item on the menu to even the most reluctant palate. The Restaurant Server works accurately, efficiently, expertly prioritizes and works to exceed guest expectations. Responsibilities include reporting to work on time, following steps of service, knowing menu items, wines, and drinks, selling menu items, serving food and beverages efficiently, stocking service stations, completing side work, maintaining a positive attitude, providing accurate income reports, and ensuring a clean service area.
Must have:
  • Adhere to scheduled shifts and punctuality.
  • Execute all steps of service.
  • Comprehensive knowledge of menu items, ingredients, wines, and beverages.
  • Ability to sell menu items effectively to increase sales.
  • Efficient and cheerful food and beverage service.
  • Maintain fully stocked service station and complete side work.
  • Positive attitude with co-workers and guests.
  • Accurate reporting of income.
  • Maintain clean and orderly restaurant service area.
  • Follow all sanitation guidelines.
  • Flexibility to work nights and weekends.
  • Basic math skills.
  • Strong communication skills in English.
  • Professional appearance.
  • Proficiency with POS systems.
  • Ability to pass a background check.
  • High school education or equivalent.
  • Physical ability to carry trays, stand for long periods, and lift 50 pounds.
Good to have:
  • Experience in an upscale dining environment preferred.

Job Details

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: Restaurant Managers, Food & Beverage Director

**General Purpose:** The Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, makes recommendations and sells any item on the menu to even the most reluctant palate. The Restaurant Server works accurately efficiently, expertly prioritizes and works to exceed guest expectations.

Specific Responsibilities:

  • Reports to work on time and ready to work scheduled shift.
  • Follows all steps of service.
  • Knows descriptions and ingredients of all menu items.
  • Knows all wines by the glass and at least 5 wines in each category on the wine list in varying price ranges and styles.
  • Knows drinks names, ingredients, method of preparation, appropriate glassware, and garnishes.
  • Knows specialty beverages i.e. single malt scotches, cognacs, specialty drinks, beer list, etc.
  • Sells menu items with goal of increasing overall sales.
  • Serves beverages and food in a cheerful and efficient manner.
  • Ensures that service station is properly stocked.
  • Completes all posted side work.
  • Maintains a positive, friendly attitude with co-workers & guests.
  • Provides prompt, accurate report of all income received during shift.
  • Maintains a clean, orderly appearance of the restaurant service area.
  • Assists/executes any and all tasks as assigned by supervisor.
  • Follow all proper sanitation guidelines.

Qualifications

  • Able to work flexible hours (nights, weekends).
  • Responsible, dependable, punctual.
  • Basic math skills.
  • Strong communication skills; must be able to speak, read and understand English.
  • Clean and professional appearance.
  • Demonstrates enthusiasm for all things 21c.
  • Familiar with and able to use POS systems.
  • Must pass a background check.

Education/Formal Training:

  • High school or equivalent education required.
  • Experience in an upscale dining environment preferred.

Physical Requirements:

  • Must be able to carry full service tray comfortably.
  • Must be able to stand and walk for long periods of time.
  • Must be able to lift at least 50 pounds.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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