Principal Consultant

6 Minutes ago • 5 Years + • Education • $140,000 PA - $180,000 PA

Job Summary

Job Description

The Principal Consultant leads the customer journey from post-contract close through implementation, solution delivery, and issue management. This role involves managing CXO-level customer relationships, owning strategy, project planning, solution architecture, and achieving business KPIs. The consultant will also lead a team of Project Managers and Consultants, contribute to implementation methodologies, and demonstrate in-depth knowledge of Legion products.
Must have:
  • Lead 4+ enterprise & mid-level accounts
  • Responsible for implementing Legion's product suite
  • Own customer relationships, strategy, project planning & direction
  • Own Solution Architecture and business KPI achievement
  • Hire, develop, and retain a team of Project Managers and Consultants
  • 5+ years of experience in Workforce Management area
  • Consulting experience
  • Strong background in Workforce Management Software and business processes
  • Proven ability to lead teams from design to delivery of implementation projects
  • Proven track record of decision-making skills, strong, effective collaboration, and communication process across various levels of management
Good to have:
  • Proactive and able to command respect through intelligence, hard work, and persistence
  • Personal passion and fervor for industry-leading next-generation technology
  • Ability to operate in an environment with limited resources
  • A great communicator who can distill powerful messages that resonate with customers
  • Track record of building positive relationships with peers
  • Continuous and thoughtful listener, able to learn from others and leverage input
  • Strong personal work ethic focused on high-priority issues; action and results-oriented
  • Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior
  • Retail industry experience
Perks:
  • $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
  • 401k plan
  • Unlimited Paid Time Off and Paid Holidays
  • Parental Leave
  • Equity
  • Monthly Wellness Reimbursement
  • Monthly Lunch on Legion

Job Details

JOB OVERVIEW

The mission of the Principal Consultant is to lead and manage the customer journey from post-contract close through implementation, solution delivery and issue management. You will lead a team of Project Managers and Consultants focused on successfully delivering Legion solutions.

RESPONSIBILITIES AND DUTIES

The Principal Consultant will manage the customer CXO level and the Executive Steering Committee

  • Can lead 4+ enterprise & mid-level accounts
  • Responsible for the implementation of Legion's product suite, leading the project team, designing the solution, delivering the work, and providing a great experience for the customer
  • Owns customer relationships, strategy, project planning & direction, Solution Architecture,and business KPI achievement.
  • Can demo Legion products in depth
  • Hires, develops, and retains a team of Project Managers and Consultants
  • Contribute to the development of our implementation methodologies and participate in other internal initiatives

REQUIRED SKILLS AND QUALIFICATIONS

  • 5 + years of experience in Workforce Management area
  • Consulting Experience
  • Strong background in Workforce Management Software and business processes
  • Proven ability to lead teams from design to delivery of implementation projects
  • Proven track record of decision-making skills, strong, effective collaboration, and communication process across various levels of management. (Senior executives, project teams, IT leadership).
  • Retail industry experience preferred

PREFERRED QUALIFICATIONS AND ATTRIBUTES

  • Proactive and able to command respect through intelligence, hard work, and persistence
  • Personal passion and fervor for industry-leading next-generation technology
  • Ability to operate in an environment with limited resources
  • A great communicator who can distill powerful messages that resonate with customers
  • Track record of building positive relationships with peers
  • Continuous and thoughtful listener, able to learn from others and leverage input
  • Strong personal work ethic focused on high-priority issues; action and results-oriented
  • Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior

COMPENSATION & BENEFITS

Salary Range: $140,000 - $180,000 USD

Bonus Range: $14,000 - $20,000 USD

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.

Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.

Benefits include, but are not limited to:

  • $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
  • 401k plan
  • Unlimited Paid Time Off and Paid Holidays
  • Parental Leave
  • Equity
  • Monthly Wellness Reimbursement
  • Monthly Lunch on Legion

ABOUT LEGION

Legion is on a mission to turn hourly jobs into good jobs, and we’re looking for best-in-class talent to drive this mission.

Legion is a fully remote, mission-driven company focused on turning hourly jobs into good jobs. It’s a collaborative, entrepreneurial, and fast-paced culture. You’ll have the opportunity to learn, interact directly with seasoned product executives, grow your skills, and enhance your career while helping solve important problems and achieve Legion’s mission.

Our industry-leading, Intelligent Automation is powered by Legion’s Workforce Management (WFM) platform, which optimizes labor efficiency and enhances employee experience. In a recent Forrester Total Economic Impact study, Legion WFM was proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency.

Legion has been recognized for its innovative, modern approach to transforming workforce management – Inc. 5000 fastest-growing private companies in America, Forbes’ Next Billion Dollar Startups, JMP Securities’ Hot 100 List of the Best Privately Held Software Companies, and named a Gartner Cool Vendor. Legion is backed by Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). Now new challenges, such as the Great Resignation, make it more difficult to attract and retain hourly employees.

The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options.

Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling Intelligent Automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously.

Legion WFM was built for the cloud, designed to handle the complexity of modern businesses, and meet the needs of today’s hourly employees.

Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co

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About The Company

Legion is seeking world-class talent to help us capitalize on a massive opportunity to enable the future of work for the 2.7 billion-person strong hourly workforce. Legion powers the future of work by redefining how companies manage and empower their hourly workforces. Legion’s autonomous, AI-powered Workforce Management platform enables companies to tightly manage labor spend while ensuring great experiences for their employees and customers. The software accurately forecasts demand, computes precise labor needs, and staffs the right employees at the right times based on employee skills and preferences. These uncertain times also require healthy workplace features that automate the scheduling of healthy employees and offer immediate response protocols in the event symptoms are detected. These capabilities and more are built directly into Legion.

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