About the job
- Helping to establish, reinforce, and maintain the integrity of design practices across CrowdStrike
- Identify and address bottlenecks, pain points, and areas for improvement across the design organization to facilitate cross-product/functional collaboration and connect people
- Supporting design research workflows such as scheduling and user recruitment, participant management, tool management, legal and policy governance, and research repository management
- Coordinating customer research initiatives through direct scheduling of sessions and communications to all parties involved
- Identifying areas for process improvements within the design team and across cross-functional teams to improve efficiency and outcomes
- Collaborating with other Product Design Producers and various disciplines to create standards and processes that empower designers to do their best work
- Developing and maintaining consumable resources, templates, playbooks, documentation, and training materials
- Evaluating and tracking effectiveness of design and research workflows to implement changes that improve processes and produce meaningful impact
- Creating alignment between stakeholders and effectively negotiating deliverables and timelines, while reporting outcomes to the leadership team
- Proactively identifying and removing barriers that impact design success or team wellbeing
- Identifying and creating opportunities for design colleagues to improve their skills and capabilities. This could include - but is not limited to - conducting training sessions, establishing a regular cadence of learning and development activities, and encouraging/organizing participation in design-related education
- Product design experience and a solid understanding of the product development lifecycle
- Exceptional organizational and project management skills with an attention to detail
- Excellent problem solving skills. You are able to wade through ambiguity, come up with applicable solutions, iterate, take calculated risks, and learn lessons from setbacks
- Strong abilities in several areas of the design process. These might include: requirements gathering/understanding the root cause of problems designers are solving for, workflow definition, interaction design, content strategy, high-fidelity design
- Previous user research experience with a track record of democratizing research across organizations at scale
- A strong understanding of design principles, practices, and their application throughout the product design lifecycle
- Extensive experience working in organizations with varying levels of Product Design maturity, and exposure to different ways of approaching design and knowledge of risks/benefits associated with each approach
- The ability to effectively prioritize work based on varying time frames in a fast-paced design environment
- Strong communication skills focused on building relationships and fostering collaboration. Able to leverage these skills to both facilitate group discussions and deliver internal presentations
- Strong leadership and self-management skills
- Achievement and goal-oriented
- High level of integrity. You have the determination and resolve to do the right thing for your colleagues and for the users of our products
- Remote-first culture
- Market leader in compensation and equity awards
- Competitive vacation and flexible working arrangements
- Comprehensive and inclusive health benefits
- Physical and mental wellness programs
- Paid parental leave, including adoption
- A variety of professional development and mentorship opportunities
- Offices with stocked kitchens when you need to fuel innovation and collaboration
About The Company
CrowdStrike (Nasdaq: CRWD), a global cybersecurity leader, has redefined modern security with the world’s most advanced cloud-native platform for protecting critical areas of enterprise risk — endpoints and cloud workloads, identity and data.
Powered by the CrowdStrike Security Cloud and world-class AI, the CrowdStrike Falcon® platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities.
Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value.
CrowdStrike: We stop breaches.
Virginia, United States (Remote)
Maharashtra, India (Remote)
Maharashtra, India (Hybrid)
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