Product Manager – CTRM, Gas
Job Summary
Job Description
We are seeking skilled individuals with business knowledge of North American and/or European Natural Gas markets and operations, specifically with experience in the Allegro CTRM product. The role involves contributing to the evolution of ION's core Natural Gas commodities products by interacting with stakeholders to understand industry needs and ION's CMS portfolio. Ideal candidates are forward-thinking, inquisitive, innovative, self-starting, adept at prioritizing, communicative, and comfortable in a fast-paced team environment. Responsibilities include understanding customer needs, articulating product implications, defining solutions, developing product roadmaps, managing the product backlog, defining software release scope, creating functional specifications, collaborating with development teams, testing, providing documentation, demonstrating product capabilities, supporting RFPs, and assisting with client implementations and issue resolution.
Must have:
- Business knowledge of Natural Gas markets
- Working experience with Allegro CTRM product
- Understand customer and prospect needs
- Define solutions for market needs
- Collaborate on product roadmap
- Maintain product backlog
- Define software release scope
- Execute system and user acceptance tests
- Provide documentation content
- Demonstrate product capabilities
- North American natural gas trading and pipeline scheduling
- Front/middle/back office business processes
- Physical and financial derivative products
- Risk management
- Accounting
- Market standards and regulatory requirements
- Working knowledge of Allegro CTRM
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Ability to interact with external and internal customers
- Proficiency in personal productivity tools
Good to have:
- Experience with complementary software and integrations
- Experience in agile software development practices
- Understanding of technical architecture, frameworks, and databases
- Experience with Allegro CMS in an implementation or development role
8 skills required
Job Details
The Role:
We are looking for talented individuals with business knowledge of the North American and/or European Natural Gas markets and related operations; and with specific working experience with the Allegro CTRM product - as a user, business analyst, implementation/technical consultant, or software engineer - to join our product management team.
In addition to contributing directly to the evolution of ION's core Natural Gas commodities products, you will have the opportunity to interact with internal and external stakeholders to develop a comprehensive understanding of the industry needs, as well ION’s CMS portfolio.
The position is for you if you are a forward thinker, have an inquisitive nature, a desire to continuously innovate and work with like-minded people at ION to drive product evolution. Ideal candidates are self-starting, adept at prioritizing multiple tasks, communicative, and enjoy working in a face paced team environment.
- Understand customer and prospect needs through client and project interactions, intracompany feedback, and marketplace research and assessment
- Understand and clearly articulate product implications for current and future customer needs, including product enhancement requests
- Define solutions for targeted market needs and customer specific issues
- Collaborate to develop the product roadmap for the Allegro Gas and other related products and modules
- Drive the product build process through:
- Maintaining the product backlog, defining requirements/epics and collaborating with Development teams to refine user stories and effort estimates
- Defining software release scope, creating functional specifications and use cases, providing continuous feedback to the development team, and reviewing/accepting completed product
- Working with Quality Assurance to develop acceptance test plans
- Execute system and user acceptance tests
- Provide documentation content for release notes, user guides, and knowledge transfer materials
- Demonstrate product capabilities to internal and external stakeholders
- Communicate with customers through user group meetings or individual strategy meetings
- Support RFP process as needed
- Provide product expertise in client meetings and demos as needed
- Assist in creating content for marketing collateral
- Support customer implementation analysis projects through requirements analysis and product recommendations
- Review proposed configurations, integrations, and product customizations
- Provide support to ION consultants remotely or on-site if necessary
- Assist technical support on complex issue resolution where subject expertise is needed to understand and reproduce issues, or when product design in question
- Support client interactions as needed
- In depth knowledge of:
- North American natural gas trading and pipeline scheduling
- Front/middle/back office business processes
- Physical and financial derivative products
- Risk management
- Accounting
- Market standards and regulatory requirements
- Working knowledge of Allegro CTRM
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Ability to interact with external and internal customers (Sales, Account Management, Professional Services, and Development)
- Intrinsic desire to understand the “why” behind each problem
- Ability to express ideas and concerns clearly, concisely, and logically
- Proficiency in personal productivity tools (Word, Excel, PowerPoint, Vision or comparable)
- Experience with Allegro CMS in an implementation or development role
- Experience working with complementary software and or integrations, such as exchanges, market data providers, and ERPs
- Experience in agile software development practices
- Understanding of technical architecture, frameworks, and database
About us:
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,
Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
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About The Company
We’re visionary innovators who are delivering mission-critical trading and workflow automation software to financial institutions, corporations, central banks, and governments. By combining our passion for automation with a strategic view on the industries we serve, we design solutions that improve decision-making, simplify complex processes, and empower people. Simply put, we help our customers do more, faster and better than before. We believe our investments in research and development are shaping the future of automation and enabling our customers to transform their business. And we embrace the power of community, working with each other and with our customers to succeed through a positive culture of continuous improvement.
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