Commercial Account Manager, Italy

11 Minutes ago • All levels
Account Management

Job Description

ION Group is seeking a Commercial Account Manager for Cedacri’s Sales team in Italy. The role involves interacting with clients, developing strategic account plans, identifying up-selling and cross-selling opportunities, collaborating with cross-functional teams, managing business opportunities, delivering high-quality proposals, and meeting financial and customer satisfaction objectives. The ideal candidate will have a Master’s degree, proven experience in consulting, strong FSI/Core Banking skills, and excellent communication in Italian and English.
Must Have:
  • Interact and nurture relationships with clients, ensuring their needs are met.
  • Develop a Strategic Account Plan for the Clients of the assigned territory.
  • Position Cedacri as a key partner for each Client while they develop their long-term Strategic Plan.
  • Detail Unique Value Propositions for each client by working with methods and consultative selling skills.
  • Identify and qualify up-selling and cross-selling opportunities.
  • Collaborate with the sales team and other functions within the Company (Operations, Products, Finance, Procurement, Legal).
  • Manage a portfolio of business opportunities that matches the growth ambition of Cedacri.
  • Qualify opportunities that are matching your clients’ needs and leveraging current and future Cedacri’s capabilities.
  • Deliver proposals with high quality standards and in a timely manner.
  • Keep records and maintain documentation of client interactions.
  • Contribute to manage all commercial documentation according to ION standard templates and processes.
  • Meet financial objectives on the assigned territory in terms of Pipeline, Intake, Revenue.
  • Meet Customer Satisfaction objectives on the assigned territory.
  • Ensure diligence and thoroughness for both internal and external communications, analysis, and processes.
  • Actively participate in Contracts’ renewal processes.
  • Master’s degree in management, Engineering or in a quantitative field (with honors).
  • Proven experience in leading consulting companies (Big Four / IT Consulting / Strategy).
  • Strong FSI/Core Banking skills.
  • High commercial acumen and strong interpersonal skills.
  • Consultative Selling capabilities.
  • Excellent knowledge of the Italian and English language.
Perks:
  • Permanent employment contract

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About us:

We are a community of visionary innovators, dedicated to providing pioneering software and consultancy services to financial institutions, trading firms, central banks, governments, and corporations around the world. We strive to simplify the way people work. We do that by providing workflow and process automation software, as well as providing real-time data and business intelligence to help people make better decisions. We are 13,000+ employees, we operate globally with 60+ global offices, and we serve over 4,800+ customers worldwide.

We are looking for talented professionals for the role of Commercial Account Manager in Cedacri’s Sales team. Selected candidates will be placed in a dynamic and innovative environment and will collaborate with cross-functional teams to achieve business objectives.

Your role:

Your key duties and responsibilities

  • Interact and nurture relationships with clients, while ensuring their needs are met in the best interest of the clients and the Company.
  • Develop a Strategic Account Plan for the Clients of the assigned territory, analyzing for each of them the market context, the main challenges and opportunities, the execution capabilities, and mapping Cedacri’s products and services that can support their business transformation roadmap.
  • Position Cedacri as a key partner for each Client while they develop their long-term Strategic Plan.
  • Detail Unique Value Propositions for each client by working with methos and consultative selling skills to the map of each client detailed processes, to be relevant in the partnership Cedacri can build with them.
  • Identify and qualify up-selling and cross-selling opportunities
  • Collaborate with the sales team and the other functions within the Company (i.e., Operations, Products, Finance, Procurement, Legal).
  • Manage a portfolio of business opportunities that matches the growth ambition of Cedacri on the assigned territory and orchestrate the commercial activities to move the opportunities into real business and delivery activities in a timely manner.
  • Qualify opportunities that are matching your clients’ needs and are leveraging current and future Cedacri’s capabilities.
  • Deliver proposals with high quality standards and in a timely manner.
  • Keep records and maintain documentation of client interactions
  • Contribute to manage all the commercial documentation according to ION standard templates and processes
  • Meet financial objectives on the assigned territory in terms of Pipeline, Intake, Revenue.
  • Meet Customer Satisfaction objectives on the assigned territory.
  • Ensure diligence and thoroughness for both internal and external communications, analysis, and processes.
  • Actively participate to Contracts’ renewal processes, contributing to the right understanding of each assigned Client of the value of standardized, clear T&Cs.

Other duties

We might ask you to perform other tasks and duties as your role expands.

Your skills, experience, and qualifications required.

  • Master’s degree in management, Engineering or in a quantitative field (with honors).
  • Proven experience in leading consulting companies (Big Four / IT Consulting / Strategy).
  • Strong FSI/Core Banking skills.
  • High commercial acumen and strong interpersonal skills.
  • Consultative Selling capabilities.
  • Excellent knowledge of the Italian and English language.

What we offer:

Permanent employment contract.

Important notes:

According to the Italian Law (L.68/99) please note that candidates from the disability list will be given priority.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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