Product Manager, Nispera for Services

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

ABOUT THE POSITION:

The Product Manager – Nispera for Services is an integral member of the Fluence Nispera leadership team, directly reporting to the Director of Product Management for Nispera. They are responsible for leading the strategy, planning, execution, and governance of the direction, development of the Nispera platform and value drivers, offerings, and features specifically directed at our Fluence Services team as well as serving our external clients’ Services needs.  

Fluence Nispera™ Asset Performance Management (APM) Software

Nispera optimizes asset performance with real-time monitoring, automated reporting, and AI-powered analytics across an over 15.5 GW portfolio of wind, solar, hydro and storage assets globally. The cloud-based software leverages powerful machine learning models and visualization tools to help plant operators uncover hidden performance issues, minimize downtime, and maximize energy production.

In tight collaboration with the Fluence Digital regions, as well as the regional Fluence Services teams, this role will lead the product strategy, commercial strategy, and guide the development roadmap of the Nispera offerings based on ongoing customer and stakeholder feedback as it relates to our Services capabilities.   Other members of the product management team (peers) are responsible for the various modalities of Nispera including Storage (BESS), Wind, Solar, and overall Platform capabilities thus ensuring we are focused on delivering value for all of the various users of Nispera. 

This particular role will be responsible for delivering the following key elements for our Services capabilities in Nispera:

•Product Strategy for Services … evaluating the Services APM market, customer requirements, competition, overall cost structure, and investments needed to compete and win.  This is typically refreshed annually and revisited periodically as the market and customer needs evolve.

•Services focused Product Offerings within Nispera … including templates with standard scope for various levels and configurations of the offerings, including scope, pricing, cost elements, margin requirements, and delivery terms and conditions.

•Product Development Roadmap for Nispera Services features … working closely with Engineering, the Product Manager will set and adjust development programs and priorities as well as determine funding levels for each program based on ROI/returns, and strategic value.

•Global and regional pricing standards and guidelines including setting the list prices and scope for the offerings, evaluating and setting internal transfer prices or revenue recognition methods, and working closely with Marketing and Sales Operations.

•Integrated Sales (BESS and Services) product structure & results, ensuring Digital offerings are presented along with our Services contracts, and where appropriate and possible, embedded or attached in various Storage and Services proposals.  A critical KPI for this role will be in securing “attached” Nispera contracts to enable our Services and Storage teams win on differentiated value in the market.

The Product Manager for Nispera - Services is a leadership role with customer-facing elements – with opportunities to interact and negotiate directly with customers when necessary or to help in the sales process as needed.  Furthermore, the Product Manager will work closely with the Director of Sales Operations to ensure alignment in delivering value-added services and maximizing client outcomes during the contracting period. 

The role will be based in Fluence’s Houston, TX offices will report to the Nispera Product Director along with close interaction with the Global Services leadership, Regions, Engineering, Marketing, Customer Success, and the Projects (BESS) elements of Fluence. 

The Team

The Product Manager is an individual contributor role with a high level of influence in the organization and part of a global team of Product Managers and technical experts based primarily in Houston (TX), Arlington (VA), Zurich (Switzerland), with other Digital office/resource locations closely associated with Nispera in the following: Melbourne (Australia), London (UK), Seville (Spain), Bangalore (India), and Tokyo (Japan).   Travel between these locations can be expected at times and frequent (weekly) remote digital communication will be essential. Travel is expected to be 10-15% of the time spent leading the product.

The team currently has ~10 colleagues, and is expected to grow rapidly as we increase the number of clients and contracts secured.   There are several indirect technical sales team members located in the three major regions that will also require collaboration and ongoing support from the product team.  The Nispera engineering team is also involved in the execution of the programs and represents another 25-30 associates who take direction from this product team.

What’s unique about this role?

This role requires very strong collaboration and communication skills, leadership to set the vision for the product offerings, as well as strong financial acumen to understand the investment and returns of the development efforts.  Frequent prioritization and trade-offs are often required when setting development priorities, with flexibility required to adapt as market conditions or customer needs evolve.  This particular role will serve both external and internal clients (Fluence Services) as the application is used by both types of users.

• 5+ years of work experience in mid-to-large size companies (2000+ employees)
• 2+ years of Product Management experience
• Experience working within global “enterprise quality” software applications/teams, including understanding scrum or sprint-based s/w development methods.
• Engineering degree required
• Technical background/experience preferred – Reliability Engineering, Plant Operations & Maintenance, Mechanical or Electrical Engineering, Software Engineering, Systems Engineering.
• APM or similar SaaS experience with enterprise level customers preferred

• Experience and knowledge of the energy industry preferred
• Experience and knowledge of BESS or equipment services
• Sales or customer facing role experience preferred
• Strong analytical skills and financial acumen
• Experience with data visualization for summarizing operational performance
• Eagerness to work in collaborative, dynamic, and team-based environments
• Willingness to learn quickly on-the-job across a range of technical matters

At Fluence we are dedicated to building a diverse, inclusive, and authentic workplace; if you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply!

Unlimited PTO

Medical, Dental, Vision, Life and Pet Insurance

Generous 401K Match

Annual Bonus Incentive

#energy #sustainability #inclusionmatters

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.