Product Manager - Real-Time Analytics Platform
Job Summary
Job Description
As a Product Manager, you will be responsible for building the next-generation, in-house real-time analytics platform for business, product, and marketing teams. This role involves managing large-scale clickstream data, ensuring data quality, and developing advanced analytics capabilities like user journey analysis, cohort analysis, behavioral segmentation, funnel optimization, and retention tracking. Initially, you will focus on improving clickstream data quality and enriching metadata. You will also enhance reporting and visualization, enabling self-serve analytics with advanced filtering and segmentation to empower teams in making data-driven decisions.
Must have:
- 3+ years product management experience
- 1+ year in data platforms/real-time analytics
- Proven track record with complex technical products
- Exceptional analytical and problem-solving skills
- Excellent verbal and written communication skills
- Demonstrated leadership abilities
Good to have:
- Experience with user behavior analysis
- Experience with cohort analysis
- Experience with retention tracking
8 skills required
Job Details
About the Role
As a Product Manager, you will be instrumental in building our next-generation, in-house real-time analytics platform tailored for business, product, and marketing teams. Your role will involve managing large-scale clickstream data, ensuring data quality, and developing advanced analytics capabilities, including user journey analysis, cohort analysis, behavioral segmentation, funnel optimization, and retention tracking. In the first six months, you will focus on improving clickstream data quality, enhancing data trust, and enriching metadata management to ensure reliable analytics. Additionally, you will enhance advanced reporting and visualization capabilities and enable self-serve analytics with advanced filtering, segmentation, and customizable reporting options. Your work will empower Gojek teams to make faster, data-driven decisions, driving the future of data analytics across the organization.
What You Will Do
- Develop and articulate a clear product vision and roadmap for our real-time analytics platform, with a focus on data quality, user journey analysis, cohort analysis, and flexible reporting and visualization capabilities.
- Lead the end-to-end product development lifecycle from ideation through launch and iteration, ensuring alignment with business objectives and the needs of stakeholders, including product, marketing, and business teams.
- Collaborate closely with cross-functional teams—such as engineering, data science, analytics, and operations—to deliver high-quality, scalable products.
- Prioritize features and enhancements based on data analysis, user feedback, business impact, and evolving needs, ensuring the platform remains competitive and user-centric.
- Leverage data-driven insights to inform product decisions, define detailed requirements, and measure the impact of platform features.
- Implement and monitor key performance indicators (KPIs) to assess product success, optimize user engagement, and drive continuous improvement.
- Communicate product updates, progress, challenges, and future plans effectively to stakeholders across all levels of the organization, ensuring transparency and alignment.
What You Will Need
- 3+ years of product management experience, with at least 1 year specializing in data platforms, real-time analytics, or related products, including user behavior analysis, cohort analysis, and retention tracking.
- Proven track record of successfully managing complex technical products in fast-paced, data-driven environments.
- Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making and the ability to translate data insights into actionable product strategies.
- Excellent verbal and written communication skills, with the ability to clearly articulate complex technical concepts to non-technical stakeholders and senior leadership.
- Demonstrated leadership abilities, capable of inspiring, motivating, and guiding cross-functional teams to achieve ambitious product goals and drive innovation.
About the Team
The mission of the Gojek Data organization is to elevate user satisfaction, foster trust, and deliver significant value to our customers and company through advanced data analytics and self-serve platforms. Our team manages a spectrum of critical technologies, including data platforms, data science platforms, real-time data streaming (Daggers, Firehoses), and batching solutions (Optimus). We also work closely with customer engagement and insights platforms such as Marketing Comms, self-serve analytics, experimentation, segmentation, and product analytics. These platforms are central to Gojek’s offerings, enabling everything from dynamic pricing and driver allocation to personalized food recommendations and fraud prevention.
Our Data organization supports all user personas throughout the entire data lifecycle, from data ingestion to transformation, empowering teams with self-serve analytics capabilities and experimentation tools to derive actionable insights. We are committed to transparency and collaboration, with many of our products being open source and accessible on GitHub.
While driving company growth, we also prioritize the personal development and well-being of every team member. We are focused on leveraging intelligent technology and innovative engineering to make daily life simpler and more efficient. Our shared passion for chai, movies, and TV shows adds to our vibrant team culture, making Gojek a unique and engaging place to work.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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