Product Marketing Lead, Trust & Safety

1 Month ago • 10 Years + • Product • $258,530 PA - $295,030 PA

Job Summary

Job Description

Roblox is seeking a Product Marketing Lead for Trust & Safety, focusing on the parent audience and supporting creators. This role involves leading go-to-market strategies, including positioning, messaging, content, and measurement for Safety product and policy launches, particularly for parental controls. The individual will provide audience insights to the product team and collaborate extensively with various departments like Engineering, Product, Policy, Marketing, and Developer Relations. The position requires strong marketing strategy, execution, cross-functional leadership, senior influence, and experience with consumer/creator product launches, with a focus on ensuring safer and more civil shared experiences for everyone.
Must have:
  • Lead GTM strategy for Safety products and policies.
  • Collaborate with Product Management, Engineering, and Policy.
  • Partner with Integrated Marketing for holistic safety strategy.
  • Ensure understanding of parent needs in briefs and solutions.
  • Amplify civility team programs and integrate Teen Council.
  • Communicate product details internally and externally.
  • Influence safety roadmap with audience insights.
  • Communicate audience feedback for product improvement.
  • 10+ years Product Marketing experience in tech.
  • Experience in Trust and Safety, Privacy, or Policy.
  • Strong messaging, positioning, and outbound marketing skills.
  • Experience leading omnichannel product marketing strategies.
  • Experience driving deep internal partnerships.
  • Collaborative and curious with audience focus.
  • Identify gaps and influence teams/leadership.
  • Stellar verbal and written communication skills.
  • Experience presenting to executive leadership.
  • Passionate about safety and community protection.

Job Details

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. 

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. 

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

We are evolving our safety marketing operating model and growing our Trust & Safety Product Marketing team. 

At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization's mission is to become the leader in civil immersive online communities. Safety and civility have been our core values from the very beginning and drive everything we do.

This role will specifically focus on the parent audience, ensuring we are supporting parents of kids and teens. You will also partner with our Creator Product Marketing and Developer Relations team to design innovative programs to support and celebrate how our creators make our platform safer and consider how our narrative can be shared with the many partners and advertisers who are part of our ecosystem. 

You'll lead go-to-market strategy (positioning, messaging, content, channels, measurement) for Safety product and policy launches for parental controls. You'll also provide audience (parent, creator, advertiser) insights to the product team. This role requires strong cross-functional collaboration with Engineering, Product, Policy, Civility, Marketing, Partnerships, Developer Relations, Research, and Communications. Your expertise in marketing strategy, execution, cross-functional leadership, senior influence, and consumer/creator product launches is essential.

Role is based in our San Mateo, CA Headquarters on a hybrid model, in-person three days a week #LI-Hybrid

You Will:

  • Lead the launch process and drive the go-to-market (GTM) strategy, messaging, content creation and positioning for our Safety products, policies and features with a lens of parents.
  • Collaborate across Product Management, Engineering, Public Policy, Policy, Legal, Civility to gain insights on our strategy and ensure strong alignment.  
  • Partner with our Integrated Marketing Lead to drive our holistic safety marketing strategy combining product launches, policy innovations, partnership programs and more.  
  • Partner with our new Head of Parental Advocacy and our Policy team to ensure we bring a deep understanding of parents needs into our briefs and solutions
  • Evangelize the work of our UXR team, ensuring a robust measurement approach to show impact of our efforts  
  • Amplify the impact of our civility teams programs, integrating our new Teen Council into our workflows and ensuring that we tell the story of our progress at scale with marketing assets
  • Communicate product details internally and externally. Ensure that all team members, including executive leadership, are up-to-speed on launch details and external stakeholders have a smooth onboarding on any changes to their experience.
  • Influence the safety roadmap by packaging audience insights and articulating partner POVs to the product organization at the appropriate moment.  
  • Communicate audience feedback to fuel improvement to existing products and messaging.

You Have:

  • 10 + years Product Marketing experience with a leading global technology platform, with experience in Trust and Safety, Privacy, Integrity or Policy
  • Product Marketing skills including messaging, positioning and outbound marketing/content strategy.
  • Experience leading omnichannel product marketing strategies.
  • Experience driving deep internal partnerships, agreement and working with team members at all levels.
  • Collaborative, perpetually curious with an extremely high-level of audience focus.
  • Identify gaps and opportunities and influence relevant teams and executive leadership to reach resolution.
  • Stellar verbal and written communication skills. Experience presenting at all levels of the organization, including executive leadership.
  • Passionate about safety and building platforms to protect and grow communities

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Annual Salary Range
$258,530$295,030 USD

Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.

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