Product Owner

Motorola Solutions is seeking a Product Owner for its Missions & Insights team to shape the future of mission-critical GIS services for public safety in North America. This role involves acting as the voice of the customer, translating user needs into precise, technically grounded user stories, and guiding execution from roadmap to release. The Product Owner will define both the 'how' and 'what' of features, working closely with Product Managers, Engineering, and UX to ensure usability, reliability, and strategic alignment for critical public safety operations.

Must Have

• Own and prioritize the team backlog, including user stories, defects, and research spikes.
• Translate customer needs into technical outcomes and define solution approaches with architects.
• Partner with Product Managers to define roadmap priorities and decompose epics.
• Lead backlog grooming and sprint planning with Engineering and QA.
• Serve as the expert on features, managing scope, sequencing, and delivery status.
• Validate delivery against acceptance criteria and Definition of Done.
• Collaborate cross-functionally with UX, Support, and Sales Engineering.
• Understand and contribute to discussions on technical tradeoffs, infrastructure, and performance.
• Champion stability and availability for mission-critical software.
• Possess 4+ years in Product Ownership, Product Management, Engineering, or Technical Business Analysis.
• Demonstrate a strong technical background, including architecture diagramming and integration risk identification.
• Have experience in Agile/Scrum environments, utilizing tools like Jira, Aha!, and Azure DevOps.
• Exhibit deep understanding of on-premise and/or cloud-based enterprise software.
• Be skilled in creating clear, developer-ready requirements and collaborating across teams.
• Possess exceptional written communication skills for crafting crisp, testable user stories.

Good to Have

• Experience in Public Safety or high-availability domains.
• Fluency in engineering language (threads, APIs, cloud deployments).
• Ability to balance customer empathy with technical realism.
• Proactive and efficient in delivery.

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Missions & Insights team builds the platforms that power real-time public safety operations: from emergency response and crime analysis to video integration, drone-as-first-responder, and AI-driven situational awareness. Our portfolio includes CommandCentral Aware, RapidDeploy Radius & Lightning, CAPE DFR, and emerging capabilities in autonomous incident detection, AI triage, and decision support. We're building the nerve center of the modern public safety tech stack—mission-first, cloud-native, and intelligence-driven.

Job Description

We're looking for a Product Owner to help shape the future of our mission-critical GIS service used by various public safety users in North America. In this role, you’ll serve as the voice of the customer to your assigned engineering teams—translating user needs into precise, technically grounded user stories and guiding execution from roadmap to release.

This is not a passive backlog management role. We’re seeking someone who can dive deep with architects and developers, define the "how" as well as the "what", and own the outcomes of what gets built. You’ll work closely with Product Managers, Engineering, and UX to ensure each feature is designed for usability, built for reliability, and aligned to our product strategy.

You’ll thrive here if you bring technical fluency, relentless prioritization, and a sharp eye for user impact.

What You’ll Do

• Own the team backlog—create, refine, and prioritize user stories, defects, and research spikes for one or more engineering teams.
• Translate customer needs into technical outcomes—work with architects to define solution approaches and articulate the “why” and “how” of each story to developers and testers.
• Partner with Product Managers to define roadmap priorities and decompose epics into actionable work.
• Lead backlog grooming and sprint planning with Engineering and QA to ensure readiness and velocity.
• Serve as the go-to expert on your features—owning scope, sequencing, and delivery status across multiple active efforts.
• Validate delivery—accept stories only when they meet acceptance criteria and Definition of Done (DoD), and support team demos and release readiness.
• Collaborate cross-functionally—work with UX, Support, and Sales Engineering to ensure delivery is intuitive, supportable, and customer-ready.
• Understand technical tradeoffs—collaborate with engineers on sequencing, infrastructure, technical debt, and system performance impacts.

Champion stability and availability in everything you build—this is mission-critical software used in life-or-death scenarios.

Basic Requirements

• 4+ years in Product Ownership, Product Management, Engineering, or Technical Business Analysis.
• Strong technical background—you don’t need to code, but you can diagram an architecture, spot integration risks, and talk through implementation choices with developers.
• Experience working in Agile/Scrum environments, with tools like Jira, Aha!, and Azure DevOps.
• Deep understanding of on-premise and/or cloud-based enterprise software.
• Comfortable navigating platform constraints and contributing to discussions on system architecture and scalability.
• Skilled in creating clear, developer-ready requirements and collaborating across UX, QA, and Engineering.
• Exceptional communicator—especially in writing. You take pride in crafting user stories that are crisp, testable, and aligned to business goals.
• You treat the backlog like a product. Great writing isn’t just a bonus—it’s your baseline.
• Able to translate complex ideas into language that’s useful to both engineers and stakeholders—whether technical docs, acceptance criteria, or internal presentations.
• Passionate about writing that drives action—you write to be understood, not to impress.
• Experience in Public Safety or high-availability domains is a strong plus.

What Sets You Apart

• You're fluent in the language of engineers—able to talk threads, APIs, or cloud deployments when needed.
• You balance customer empathy with technical realism—never overpromising, always delivering.
• You move fast, ask the right questions, and know when “done” is actually done.
• You’re hungry to build something that matters. So are we.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes