Production Services Engineer, Infrastructure Services

The IS&T Enterprise Storage team provides block and file storage that powers many of the critical applications that help assist in the running of Apple (like SAP, b2b, POS, IDMS, BI, etc.). We provide the infrastructure from third party storage providers from Dell, Pure Storage, Hitachi, Netapp and more and integrate them into the Apple workflow. Come join us and be part of a collaborative team that is essential to the success of Apple.

You will be responsible for maintaining and architecting enterprise storage infrastructure in a data center environment. Help provide efficient operations for our storage and systems environment. The candidate will be engaged with multi-functional systems and storage engineers, Database and SAP administrators, as well as application team members to help build and support storage infrastructure. Provide 2nd and third level storage support and analysis. This position is part of an on-call rotation requiring 7x 24 support during scheduled weekly period. As a Storage SRE in IS&T, you will be required to have a deep understanding of enterprise storage, performance analysis, programming, and expertise in Linux system internals. Our responsibilities investigate the OS to help tune the complete I/O path from storage through the network to the system.

• Bachelors degree w/minimum 5 year experience
• Strong familiarity with block and file enterprise storage appliances
• Storage fabric technologies (Fibre Channel(Brocade or Cisco), NVMe, or RoCE)
• Systems engineer level experience with Linux Operating systems (Redhat or other)
• Familiarity with database technologies such as Postgres, MongoDB, or Oracle
• Strong working experience with frontend tools like Tableau or Grafana

• Strong Python or Shell Scripting
• Working experience with AI and storage. An understanding of LLM’s, MCP, and Agentic AI as it relates to storage
• Experience working with Enterprise storage vendors from Pure Storage or Dell.
• Cloud Technologies: Experience with using and building cloud technologies on AWS and other 3PC
• Experience working in a virtualized environment such as KVM, Open-stack, and Cinder