Program Manager, Credit Business Operations

3 Minutes ago • All levels • Business Development • $117,850 PA - $212,150 PA

Job Summary

Job Description

Morningstar DBRS’ Business Operations team leads strategic initiatives for the Credit Group, focusing on efficiency and effectiveness. Project managers collaborate across various functions including product, data, technology, analytical, legal & compliance, and business development. The Program Manager role requires a proactive, self-starter who can independently coordinate projects from inception to execution, managing people, resources, timeline, and scope across multiple teams. Success hinges on creativity, logic, collaboration, outcome-orientation, strategic thinking, and excellent communication, especially with Senior Management.
Must have:
  • Design and implement strategic initiatives
  • Create systems, processes, and frameworks that enable productivity
  • Identify and manage dependencies across multiple complex inter-related projects
  • Collaborate across multiple areas of Credit, Operations and Technology
  • Negotiate to create the most value for the Credit business
  • Communicate with stakeholders and establish communication systems and norms
  • Utilize credit rating agency knowledge base to effectively deliver outcomes
  • Identify and mitigate risks associated with projects
  • Define and manage project scope, draft and execute project communication plans
  • Hold project kick-off meetings, key milestone meetings, status meetings and agile ceremonies
  • Demonstrated success in program or product management
  • Experience working within and designing advanced Project Plans
  • Track record of value-creative initiatives, programs, and/or products
  • Knowledge of credit ratings operations within the credit ratings industry
  • Bachelor's degree or equivalent
  • Highly efficient and effective in stressful, fast paced environments
  • Strong written and oral communication skills
  • Experience with product work and cross-functional teams
  • Experience working directly with business users and communicating with IT teams
  • Good understanding of system integration lifecycle
Good to have:
  • Experience in credit analysis or business operations
Perks:
  • 75% 401k match up to 7%
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission
  • Comprehensive health benefits (medical/dental/vision)
  • Potential premium discounts and company-provided HSA contributions
  • Additional medical Wellness Incentives
  • Company-provided long- and short-term disability insurance
  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Bonding Leave
  • Adoption Assistance
  • Leadership Coaching & Formal Mentorship Opportunities
  • Annual Education Stipend
  • Tuition Reimbursement
  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ Employee Resource & Affinity Groups
  • Hybrid work environment

Job Details

The Group:

Morningstar DBRS’ Business Operations team leads strategic initiatives that enable the efficiency and effectiveness of the Credit Group and aligns projects with the group’s overarching business goals and OKRs. Project managers on this team will interact across many Morningstar DBRS functions, working alongside product, data, technology, analytical, legal & compliance, and business development teams, as examples.

The Role:

An ideal candidate is proactive, a self-starter, and enjoys working independently in a fast-paced environment. As a Program Manager you will be responsible for coordinating project(s) from inception to execution, which includes planning, execution and managing the people, resources, timeline and scope of the Project. This candidate will need to be comfortable working across multiple teams with activities occurring at the same time.

A successful candidate will be creative, logical, collaborative, outcome-oriented, and strategic. Communicative excellence is paramount, specifically in managing and communicating with Senior Management, which the successful candidate will partake in regularly.

Job Responsibilities:

  • Design and implement strategic initiatives that improve the overall functioning of the Credit Group.
  • Create systems, processes, and frameworks that enable productivity.
  • Identify and manage dependencies across multiple complex inter-related projects.
  • Collaborate across multiple areas of Credit, Operations and Technology
  • Negotiate to create the most value for the Credit business.
  • Communicate with stakeholders and establish communication systems and norms for the Business Operations team.
  • Utilize credit rating agency knowledge base to effectively deliver outcomes against the backdrop of the regulatory and market landscape.
  • Identify and mitigate risks associated with projects.
  • Define and manage project scope, draft and execute project communication plans, hold project kick-off meetings, key milestone meetings, status meetings and agile ceremonies

Qualifications:

  • Demonstrated success in program or product management required; experience in credit analysis or business operations a plus.
  • Experience working within and designing advanced Project Plans, including within project management platforms such as Asana
  • Track record of value-creative initiatives, programs, and/or products.
  • Knowledge of credit ratings operations within the credit ratings industry.
  • Bachelor's degree or equivalent required.
  • Highly efficient and effective in stressful, fast paced environments
  • Strong written and oral communication skills
  • Experience with product work and cross-functional teams
  • Experience working directly with business users and communicating with IT teams
  • Good understanding of system integration lifecycle

Compensation and Benefits

At Morningstar we believe people are at their best when they are at their healthiest. That’s why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:

Financial Health

  • 75% 401k match up to 7%
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission

Physical Health

  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
  • Additional medical Wellness Incentives - up to $300-$600 annual
  • Company-provided long- and short-term disability insurance

Emotional Health

  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Bonding Leave
  • Adoption Assistance
  • Leadership Coaching & Formal Mentorship Opportunities
  • Annual Education Stipend
  • Tuition Reimbursement

Social Health

  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ Employee Resource & Affinity Groups

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we’ve found that we’re at our best when we’re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

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