Program Manager (Junior Chief of Staff)

Progress is seeking a highly organized and business-savvy Program Manager / Junior Chief of Staff for its Digital Experience Business Unit. This role involves partnering with senior leadership to manage the business rhythm of a global organization with over 1,000 people, ensuring clarity, accountability, and execution across Product, Sales, Marketing, and Customer Success teams. It's a unique opportunity at the intersection of strategy, operations, and leadership, offering exposure to executive decision-making.

Must Have

• Run the operating system for the Digital Experience (DX) business, including day-to-day cadence and planning cycles.
• Drive execution and accountability by tracking decisions and following up on action items.
• Build executive communications and materials for business reviews and meetings.
• Coordinate cross-functional initiatives across Product, Sales, Marketing, and Customer Support.
• Streamline operations to improve processes, meeting quality, and decision-making efficiency.
• Manage data and insights, working with Finance and Business Intelligence for dashboards and reporting.
• Partner with the Chief of Staff and Executive Assistant to align leadership time with business priorities.
• 2-4 years of experience in Business Operations, Program Management, or Consulting, ideally in SaaS or technology.
• Proven ability to run cross-functional projects and manage multiple stakeholders.
• Strong analytical skills and comfort with data to interpret metrics and build insights.
• Excellent written and visual communication skills (PowerPoint, Miro, Google Slides).
• High emotional intelligence, discretion, and ability to influence without authority.
• Strong systems thinking and process design capabilities.
• Exceptional capacity for learning rapidly across various disciplines.
• Highly ambitious and self-motivated with a desire to learn and grow.

Good to Have

• Experience supporting or working closely with executive leadership.
• Experience with business tools (Asana, Tableau, PowerBI, or similar).
• Interest in AI-enabled productivity and experimentation with emerging tech.

Perks & Benefits

• Generous remuneration package.
• Employee Stock Purchase Plan Enrollment.
• 30 days paid annual vacation.
• An extra day off for your birthday.
• 2 additional days off for volunteering.
• Premium healthcare and dental care coverage.
• Additional pension insurance.
• Well-equipped gym on-site with CrossFit equipment and a climbing wall.
• Co-funded Multisport card.
• Daycare Center for your little ones onsite.
• Flexible working hours.
• Free underground parking with designated spaces for bikes, motorbikes, and electric scooters.

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress.

We’re looking for a highly organized and business-savvy operator to join the Office of the EVP as our Program Manager / Junior Chief of Staff for the Digital Experience Business Unit within Progress. You’ll partner with the Chief of Staff and senior leadership to run the business rhythm of a 1,000+ - person global organization, driving clarity, accountability, and execution across Product, Sales, Marketing, and Customer Success teams.

This is a unique opportunity to sit at the intersection of strategy, operations, and leadership, with exposure to executive decision-making.

Please, note that the working hours of the positions are 10 AM to 7 PM UTC+2

What You’ll Do:

• Run the operating system for the Digital Experience (DX) business – own the day-to-day cadence (staff meetings, Quarterly Business Reviews, goal setting, planning cycles, offsites). Have a view of the entire business and how it is run.
• Drive execution and accountability – track decisions, follow up on action items, and ensure priorities move forward.
• Build executive communications – based on predefined requirements, develop decks and materials for Quarterly Business Reviews, Sales Kickoffs, and All-Hands meetings; summarize key business updates.
• Coordinate cross-functional initiatives – connect Product, Sales, Marketing, and Customer Support to deliver high-impact outcomes.
• Streamline operations – improve processes, meeting quality, and decision-making efficiency.
• Manage data and insights – work with Finance and Business Intelligence to maintain dashboards, KPIs, and reporting packs.
• Partner with the Chief of Staff and Executive Assistant – align leadership time and communication with top business priorities.

What You’ll Bring:

Required

• 2-4 years of experience as a top performer in Business Operations, Program Management, or Consulting, ideally in a SaaS or technology company.
• Proven ability to run cross-functional projects and manage multiple stakeholders.
• Strong analytical skills and comfort with data — able to interpret metrics and build insights that inform decisions.
• Excellent written and visual communication skills (PowerPoint, Miro, Google Slides, or similar).
• High emotional intelligence, discretion, and ability to influence without authority.
• Strong systems thinking and process design capabilities.
• Exceptional capacity for learning rapidly across a variety of different disciplines.
• Highly ambitious and self-motivated with a desire to learn and grow your career.

Preferred / Nice to Have

• Experience supporting or working closely with executive leadership.
• Experience with business tools (Asana, Tableau, PowerBI, or similar).
• Interest in AI-enabled productivity and experimentation with emerging tech.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

Compensation

• Generous remuneration package.
• Employee Stock Purchase Plan Enrollment.

Vacation, Family, and Health

• 30 days paid annual vacation.
• An extra day off for your birthday.
• 2 additional days off for volunteering.
• Premium healthcare and dental care coverage.
• Additional pension insurance.
• Well-equipped gym on-site with CrossFit equipment and a climbing wall.
• Co-funded Multisport card.
• Daycare Center for your little ones onsite.
• Flexible working hours.
• Free underground parking with a designated space for bikes, motorbikes and electric scooters.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!