Program Manager, Startup Ecosystem

About Us:

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.

We are looking for:

Advanced Systems Group LLC. is seeking an experienced Program Manager to join our high-performing team! The Program Manager of Startup Ecosystem is passionate about empowering the startup community through strategic programs and collaborative initiatives. They bring startup ecosystem events to life! In this role, they are responsible for planning and logistics for regional startup events & programs - specifically our Accelerator program(s). They will leverage a strong understanding of program management, event planning, operations, logistics, and agency management to support Accelerator experiences to connect and engage with founders, developers, investors, and program partners within the startup ecosystem.

Responsibilities:

• Event and program management for 1-2 cohorts per year and other non-Accelerator startup ecosystem standalone events
• Responsible for ensuring all operations, logistics, and communications are effectively handled
• Maintenance of event support tools and tracking
• Coordinating content with speakers and mentors
• Support of pre and post program / event logistics and execution
• Act as liaison and quality control lead for the program
• Work closely with senior management to ensure all business policies and procedures are properly implemented
• Manage changing priorities and implements plans to meet program needs
• Support with post program / event reporting (qualitative & quantitative)

Required Qualifications & Experience:

• 4+ years experience in customer success, program operations, and/or support
• Strong event management, budget management, project management, and/or community management skills
• Ability to independently and collaboratively manage regional events and community programs
• Proven track record in independent problem solving
• Understanding of how to build scalable processes, automate your tasks, and author guides and documentation for others
• A team player with the ability to exercise good judgment in a rapidly changing and oftentimes ambiguous environment

Preferred Qualifications & Experience:

• Experience working at a startup or working closely with the startup and venture community
• Experience with Google Workspace tools
• Proven aptitude and hunger for learning, an ability to develop and implement creative ideas, and the discipline to manage different projects to tight deadlines simultaneously
• An ability to quickly get up-to-speed on complex technology, product, market, and economic environments

Compensation & Benefits:

This temporary contract role offers a salary of $135,000 - $155,000 CAD depending on experience.

Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.