Programs Support Administrator (R-18456)

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.

The Role

The Programs Support Administrator primarily supports two well-established programs at Dun & Bradstreet: the ISO Program (60% focus) which covers the certification of our information Security, Privacy Information, Environmental, and Quality Management Systems across multiple locations; and the Corporate ESG (Environmental, Social & Governance) Program which supports the whole company (40% focus).

This plays a vital role in ensuring the smooth operation of key initiatives within our International Business Operations team.

Key Responsibilities

• Coordinate the collection, verification, and validation ESG (Environmental, Social & Governance) data collected by Data Owners across Dun & Bradstreet.
• Track progress toward sustainability goals and maintain related documentation for the Corporate ESG team.
• Organise meetings and prepare related content for various virtual teams (ISO Leads, Coordinators, ESG Ambassadors, and ESG Data Owners)
• Maintain and update ISO and ESG program content on The Hub (intranet) and for our public facing website pages.
• Support Corporate ESG team with questionnaire submissions to ESG rating agencies and maintain the team’s client inquiry repository
• Manage logs, registers, and controlled documents within the Management Systems. Monitor such ‘controlled’ document status and remind owners of required updates.
• Schedule and coordinate internal and external audit meetings for our ISO programs.
• Support the expansion and implementation of ISO-aligned Management Systems. Coordinate the collection of inputs for ISO Management System Reviews
• Monitor shared ISO & ESG mailboxes drafting responses to enquiries.
• Process invoices and supplier compliance checks in line with the company policies

Key Requirements

• Bachelor’s degree in business, or other relevant field is preferred
• At least 1 years of experience in programs supporting role
• Familiarity with ESG, Sustainability, or CSR programs is highly desirable
• Experience in working with ISO-certified management systems is highly desirable.
• Ability to manage multiple priorities in a dynamic, results-driven environment.
• Excellent communication both verbal & written skills
• Proficiency in Microsoft Office Suite skills
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.