Project Manager

3 Hours ago • All levels

Job Summary

Job Description

The Project Manager will lead the rollout of Hancock Cloud, coordinating with customers, Hancock management, development, and IT. This role involves managing new customer deployments from start to finish, acting as a liaison with clients via various conferencing technologies. The Project Manager will work with customer personnel to understand requirements, provide training, and ensure all contractual obligations are met. The role also involves working with teams in India and China. The job requires the ability to think critically, communicate effectively, and follow through on project components.
Must have:
  • Lead rollout process for new customers.
  • Develop and outline rollout plans with clarity.
  • Act as a liaison between customer and Hancock Software.
  • Ensure adherence to contractual requirements.
  • Document processes clearly and concisely.
  • Train new users on product aspects.
  • Work with designers, developers, and IT.
  • Test from a customer point of view.
  • Support ongoing customer needs.
Perks:
  • Competitive salary and attractive commission structure.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and development.
  • Dynamic and supportive work environment.
  • Flexible work arrangements.

Job Details

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

Project Manager- Hancock Software

About the Company

Hancock Software is a leading SaaS solutions provider specializing in cutting-edge Energy Efficiency Program Management software that empowers utilities to reduce their customer’s energy consumption to address accelerating electricity demand and greenhouse gas reduction goals. We have a proven platform currently in use on programs with five of the top twelve rated energy efficiency utilities in the country.  Our mission is to deliver innovative and user-friendly software solutions that meet the evolving program management needs of our clients in the Utilities and State Government sectors.

Job Summary:

This employee will play a large role after a contract is signed and is responsible to lead the rollout of Hancock Cloud by coordinating with customers, Hancock management, development and IT. The position will encompass being involved from start to finish of new customer deployment. The Project Manager must be able to see projects through to the end in a seamless manner. You will be acting as a liaison and representative of Hancock Software with clients via Skype, GoToMeeting, Zoom or other conferencing technologies.  The Project Manager will work and interact with various personnel from a customer’s organization in many capacities such as learning the requirements for product on-boarding. Communication to the Hancock management team is vital. 

This employee will be one of the points of contact for all matters related to the guidance of new customers, management and staff. Assist or arrange all training needed for new users. Ensure that all contractual obligations are being met.

Duties/Responsibilities:

  • Lead the rollout process for new customers
  • Be able to outline and develop the rollout plan with clarity and fluidity
  • Perform as a liaison between the customer and Hancock Software
  • Ensure adherence to all contractual requirements
  • Exceed all deadlines and budget requirements
  • Be able to document processes clearly and concisely
  • Be able to train new users on all aspects of the product
  • Work with designers, developers and IT to ensure delivery of the expected features
  • Test from a customer point of view to ensure quality and functionality
  • Work with teams in India and China in the early morning or evening times
  • Support ongoing customer needs after rollout is complete

Required Skills/Abilities:

  • Ability to think critically, be proactive and be a self-starter
  • Excellent communicator to customers, Hancock management and developers
  • Be fluid in all job functions and can change as needed
  • Follow-up and follow through on each portion of the project is essential
  • Excellent communications skills including online meeting etiquette and email correspondences 

What We Offer

  • Competitive salary and attractive commission structure.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and development.
  • Dynamic and supportive work environment.
  • Flexible work arrangements.

How to Apply

If you are passionate about software sales and have a strong understanding of energy efficiency solutions, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.

Join us in transforming the way utilities manage their energy consumption with our innovative SaaS energy efficiency program management solutions!

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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About The Company

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy-and-hold-for-life strategy for growing software companies that serve specialized vertical markets. As a purpose-driven company, Banyan is committed to making an enduring, positive impact on the world.

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