Project Manager, Customer Delivery

Manage and deliver large scale Capital Markets Projects, with duties including but not limited to:

• Plan, lead, manage, and coordinate project tasks using Microsoft Project Plan, resources, deliverables, issues logs,  and risks logs.
• Builds strategic relationships with key stakeholders to ensure project is positioned strategically within organization.
• Utilizes and manages resources and coordinates effectively with stakeholders and colleagues.
• Ensures the project plan obligations are met regarding specifications, quality, costs and timeframes.
• Manages multi-faceted and complex IT projects across a matrix environment such as systems integration, systems architecture, new product development or custom systems development.
• Manage and identify risks and opportunities of projects
• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
• Builds strategic relationships with clients and key decision-makers and participates in the Steering Committee for projects
• Monitor programs, procedures, and metrics to ensure adherence to defined project management standards, on-time delivery, and overall customer satisfaction

Qualifications and experience

• Minimum 5 years in Project Management
• Project Management Professional (PMP) Certification or Agile Scrum Master Certification is highly desired. Master’s degree preferred
• Experience and proven track record delivering large scale projects, ideally in the Capital Markets space.
• Strong knowledge and experience in the use of the various tools and processes to aid program management
• Track record of superior change management and contractual negotiations within complex project environments
• Strong leadership and management skills and strong customer escalation and resolution capabilities
• Record of leadership in a global, remote, team-oriented environment, working well in a fast-paced environment, and meeting multiple, concurrent deadlines
• Exceptional negotiation and conflict-resolution skills
• Excellent written and verbal communication, presentation and facilitation skills
• Excellent organizational project and time management skills
• Track record of developing and maintaining relationship with stakeholder of all levels, including senior management and C-Level executives, both internally and externally
• Long experience of effective portfolio and program management. Having been a senior member of program and project management teams
• Solid proficiency in portfolio, program and project management methodologies

This position can be located in Toronto, and offers the opportunity for a hybrid work environment (at least 2 days a week in office, subject to change), providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.