Job Description
The Project Support Officer will be responsible for the delivery of tested prototypes, a roadmap for full deployment including user access controls, integration plans, and compliance features for the client's system. The role involves developing detailed guidelines for system use, maintenance, and governance, ensuring continuity and knowledge retention. This includes documenting action points from coordination meetings, designing training sessions, and creating user guides. Regular updates on milestones and risks, culminating in a final report with recommendations, are also key responsibilities. The officer will support major events and meetings. The role requires excellent organizational, communication, and documentation skills, alongside the ability to work effectively with technical teams and stakeholders.
Must Have:
- Deliver tested prototypes and deployment roadmaps.
- Develop guidelines for system use and maintenance.
- Document action points from coordination meetings.
- Design and deliver training sessions and user guides.
- Provide regular updates on milestones and risks.
- Support major events and meetings.
Responsibilities will include but not be limited to:
* For client's system, delivery of tested prototypes and a roadmap for full deployment, including user access controls, integration plans, and compliance features.
* Development of detailed guidelines for system use, maintenance, and governance across workstreams, ensuring continuity and institutional knowledge retention.
* Documentation of action points related to coordination meetings with technical teams on major meetings and events; and ensuring these deliverables amongst the stakeholders and delivered on a timely basis.
* Design and delivery of training sessions, user guides, and onboarding resources to ensure staff are equipped to use and maintain the new systems effectively.
* Regular updates on milestones and risks, culminating in a final report that summarizes achievements, lessons learned, and recommendations for ongoing management.
* Support for major events and meetings.
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