QA Compliance Manager in iGaming

Who We Are

FlowPlay is a leading developer of online virtual worlds and casual free-to-play games. Our flagship titles—Vegas World, Seven Seas Casino, and Casino World (and formerly, Our World)—engage millions of players around the globe. We’ve also got exciting new games on the horizon, including ventures into real money gaming (iGaming), that are driving transformative changes in how we entertain and engage our players. As a privately held, Seattle-based company, we pride ourselves on combining creativity, technology, and community to deliver experiences that entertain and connect people. At FlowPlay, our culture is authentic, collaborative, entrepreneurial, and people-first. We are a tight-knit team that values innovation, inclusion, and a healthy work-life balance.

Role Overview

We are seeking a strategic and experienced QA Compliance Manager in iGaming, to lead the quality assurance function for our new iGaming platform. This role is open to remote candidates in the US, or can be based in our Seattle office for local candidates.

The QA Compliance Manager ensures that iGaming products meet stringent quality, regulatory, and standards across multiple jurisdictions. This role balances technical quality assurance, compliance auditing, and regulatory adherence to protect platform integrity and player trust.

Key Responsibilities

Strategic Leadership

• Define and implement a comprehensive QA strategy aligned with product, engineering, and compliance goals.
• Own the quality roadmap for platform releases, integrations, and jurisdictional launches.
• Guild and lead existing cross-functional QA teams across manual, automation, and compliance testing domains.

Compliance & Regulatory Testing

• Oversee all testing related to regulatory requirements.
• Ensure platform features meet jurisdictional standards for feature such as player account management, ledger records, round recall, reporting, AML/KYC, and geolocation.
• Collaborate with legal, product, and external labs to ensure audit readiness and certification success.

Documentation and Standardization

• Define and track KPIs: defect leakage, test coverage, compliance pass rate, release readiness.
• Maintain QA manuals, SOPs, policy documents, and test cases
• Ensure documentation aids regulatory compliance and audit readiness
• Report on QA performance to executive leadership and regulatory bodies.
• Establish SOPs and documentation standards for QA and compliance workflows.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Finance, or related field.
• 8+ years QA experience with a focus on compliance experience; iGaming, fintech, or regulated environment preferred.
• Hands‑on with QA tools/methodologies, strong auditing skills.
• Solid knowledge of iGaming regulations and AML/KYC practices.
• Excellent communicator, problem‑solver, and team player.
• Deep understanding of iGaming platforms, including casino, sportsbook, and payment systems.
• Proven experience with regulatory testing and certification processes.
• Strong technical background in test automation, CI/CD, and QA tooling.
• Excellent leadership, communication, and stakeholder management skills.

Join the FlowPlay team!

At FlowPlay, we pride ourselves on being a company that we all love working for. We have been regularly featured among the 20 best places to work in Seattle (according to Seattle Business Magazine), and our average tenure in the company is almost 8 years. Despite delivering large and successful games with global reach, we have a small team culture where each colleague’s impact can be felt. In surveys, our employees report high satisfaction rates, and say that they enjoy getting to know and work with each other and value working on games that bring people joy.

We offer:

• Fully-paid medical (PPO), dental, and vision plans
• Accrued PTO and 12 holidays annually, PTO increases with tenure
• A 401k plan with 4% company matching
• Long-term disability
• Life insurance
• FSA plan for Medical and Dependent Care
• For in-office staff, we offer:
• A hybrid work culture with two in-office days per week (Monday / Wednesday)
• Catered meals
• A fully stocked pantry of snacks and drinks
• Fun social gatherings