QC Operations Director

Your life at Ubi 

Our expanding company is seeking to hire a QC Operations Director to join our Bucharest Management team. You will oversee, providing inspired leadership for the operation of our QC Department comprised of 750 employees across multiple projects & departments. 

• Build on the existing solid operations foundation and instill a continuous improvement and optimization mindset in the QC Department. 
• Make important policy and strategic operations decisions with impact on headcount, budgets and QC Department evolution. 
• Increase QC Teams overall flexibility and maximize their efficiency.

Your main mission 

• Working within the QC Department Leadership team, your mission will be to: 
• Build & implement a long-term Operations strategy and priorities to ensure the delivery of QC Department business goals. 
• Define, execute & monitor QC Department headcount evolution and department budgets. 
• Work with operations managers within projects and build a community of operations experts. 
• Foster & ensure a transparent collaboration environment between QC projects & local Studio stakeholders on Operations. 
• Create a data driven culture at Operations level, based on KPIs and SLAs. 
• Monitor overall QC Department productivity and trigger resource optimization decisions. 
• Develop and implement operations policies and procedures. 
• Optimize activity reporting within QC Department. 
•  Ensure the creation of new data sources critical for productivity and quality analysis through dedicated processes.  

The value you bring 

• Experience as a leader or client in Lean Six Sigma initiatives or related continuous improvement areas. 
• Experience in change management & stakeholders management, always having in mind a value driven approach. 
• Excellent communication & collaboration skills, with all levels of staff, management and senior leadership. 
• Be comfortable with data management and visualization: understand metrics and KPIs and have a KPI driven mindset. 
• Lean Six Sigma certification (e.g., green belt, black belt, master black belt, or other) is a plus. 
• IT industry experience is a plus. 
• Game industry knowledge is a plus. 
• Excellent written and verbal knowledge of English language. 

What do we offer benefits wise?  

• Meal tickets with the value of 30 RON/day
• Studio offered free days, confirmed on an annual basis for different events
• WorldClass subscription
• Access to private medical system and special subscription rates for family members
• Life insurance
• Specific financial support for different events in your life
• Study leave
• Christmas/ Easter celebration with a special gift
• Partners’ discounts
• Video games and consoles to borrow
• Access to Ubisoft games via own Uplay account
• Annual development opportunities and access to multiple career paths and technical certifications
• Access to specialized training and books on various related skills
• Opportunities for international mobility and assignments
• Wellbeing program (including physical fitness, mental health, financial education and internal communities)
• Hybrid work (from home/ from office)
• Bookster (borrow books for free, delivered at home or in the office)
• Free fruits and coffee in the office
• On-site cafeteria with special discounts
• Ubisoft bikes, free rental
• Parking spaces for cars, bikes, motorbikes

About us 

Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Find us on Facebook, Instagram & LinkedIn, see how we do things, how we like to have fun and join us!