Quality Analyst Engineer

3 Years ago • 3-4 Years

Job Summary

Job Description

The QA Engineer will be responsible for designing and executing test cases, developing both manual and automated tests, and reporting issues from the company's application. The ideal candidate will have experience liaising between multiple departments, be a skilled communicator with an engineering background, and be comfortable testing Web API applications. This role requires a problem solver who can track the resolution and stability of issues through QA until Production environments. The candidate should also be familiar with Agile methodologies and have good communication skills. The company is looking for a candidate who can contribute to a fast-growing team in the AI and foodservice industry.

Must have:

Test cases design and execution.
Develop both manual and automated tests.
Liaise between multiple departments.
Comfortable testing Web API applications.
Skilled with some automation software - e.g., Selenium.
Agile methodologies knowledge.

Good to have:

Familiarity with Point of Sale (POS) Systems.
Familiarity with Restaurant POS and Related Software.
Familiarity with Payment Processing.
Experience working in the Azure Cloud & AWS.

Perks:

Competitive benefits package, including 100% healthcare coverage
401(k) match
Flexible PTO
Remote work supplement, including laptop
An incredible team with tremendous passion for the company’s mission, sharing a “Let’s do this” attitude while maintaining a strong work/life balance

10 skills required

10 skills required for this role

Add these skills to join the top 1% applicants for this job

azure

aws

slack

selenium

communication

agile-development

quality-control

test-coverage

saas-business-models

web-api

Job Details

Who We Are

ConverseNow is the leading conversational AI platform for restaurants, automating the process of taking orders across voice channels such as phone, drive-thru and mobile live chat. With cutting-edge technology and a passion for service, we sit at the intersection of Tech, B2B SaaS and Hospitality.

We’ve emerged as an AI and foodservice industry leader, and are enjoying massive growth. Backed by blue chip investors such as CRAFT Ventures (Tesla, Uber, Airbnb, Postmates, Slack), we’ve raised $18M in funding and are gearing up for a series B in the near future. We’re based in Austin, TX, with a remote team distributed across the globe.

We’re looking for a talented QA Engineer with a hybrid skillset consisting of quality assurance and customer service to join our fast-growing team. The ideal candidate would be an independent, problem solver with experience in smoke, regression, and feature testing.

#LI-Remote
What You'll Do

Test cases design and execution
Developing both manual and automated tests
Follow the different lines of business and reporting issues from the company's application, testing releases, and fixes through QA until Production environments, tracking their resolution and stability

What You'll Bring

You should have experience liaising between multiple departments to ensure stakeholders’ needs and be a skilled communicator with an engineering background.
Comfortable testing Web API applications. Skilled with some automation software - e.g., Selenium. Agile methodologies knowledge.
Good communication skills
Familiarity with Point of Sale (POS) Systems will be an added advantage
Familiarity with Restaurant POS and Related Software
Familiarity with Payment Processing
Experience working in the Azure Cloud & AWS
3-4 years of software testing experience
Bachelor’s Degree in Computer Science

What We Provide

Competitive benefits package, including 100% healthcare coverage
401(k) match
Flexible PTO
Remote work supplement, including laptop
An incredible team with tremendous passion for the company’s mission, sharing a “Let’s do this” attitude while maintaining a strong work/life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.