Your tasks will include:

• Handling customer complaints: fault analysis, preparing 8D reports, developing and monitoring action plans
• Liaising with customers on quality issues, continuous communication regarding complaints and other feedback
• Performing product and process controls and preparing and maintaining relevant quality assurance documentation in the manufacturing process (e.g., first piece inspection, SPC control, visual aids, defect catalog, etc.)
• Conducting root cause analyses (5 Why, Ishikawa diagram, FMEA) and defining corrective/preventive measures with the team
• Operating and developing the quality management system according to automotive standards (IATF 16949, ISO 9001)
• Participating in internal and external audits (customer, certification, supplier)
• Defining and controlling measuring instruments, measurement methods, and test protocols
• Actively participating in continuous improvement projects (Lean, Six Sigma, scrap reduction, efficiency improvement)
• Preparing quality reports and statistics for management and customers

You are the ideal candidate if you meet the following expectations:

• Higher technical education (mechanical engineer, materials engineer, plastics industry engineer, or relevant field)
• Advantage: At least 2-3 years of experience in quality assurance, preferably in an automotive environment and plastic injection molding
• Knowledge of automotive quality assurance tools: 8D, PPAP, APQP, FMEA, SPC, MSA
• Practical knowledge of ISO 9001 and IATF 16949 standards.
• Communicative English language skills
• Excellent problem-solving and analytical skills, good negotiation and communication abilities

What we offer you:

• Bonuses
• Cafeteria
• Commuting support
• Free healthcare services
• Employee support program (free financial, legal, and mental counseling)
• Life and accident insurance
• Discounted meal options
• Free sports facilities (gym, swimming pool)
• Service discount program