Quality Engineer 3

What your impact will look like here

• Manual Testing Responsibilities

Execute comprehensive manual test plans for new features and regression testing

Perform exploratory testing to uncover edge cases and usability issues

Conduct accessibility testing using both manual techniques and automated tools

Validate user workflows and business logic through hands-on testing

Identify and document defects with clear reproduction steps and impact assessment

• Automation Responsibilities

Design and develop end-to-end test automation using Javascript/CodeceptJS framework

Create and maintain automated API test suites using CodeceptJS REST helper

Build reusable page objects and step definitions for maintainable test code

Integrate automated tests into CI/CD pipelines for continuous testing

Debug and troubleshoot automated test failures in various environments

Collaboration & Process

• Collaborate with product management to understand requirements and acceptance criteria
• Work with developers to identify testable scenarios and automation opportunities
• Participate in test planning and estimation during sprint planning
• Mentor team members on both manual testing techniques and CodeceptJS best practices
• Champion quality processes and advocate for comprehensive test coverage

You will love this job if you have

• 6 years in Software testing experience
• Hands-on manual testing experience in SaaS web applications: 3+ years
• JavaScript/CodeceptJS automation experience including: 2+ years
• Writing and maintaining CodeceptJS test scenarios
• Working with CodeceptJS helpers (WebDriver, REST, Playwright)
• Creating custom helpers and page objects
• Debugging automated tests and handling flaky tests
• Strong JavaScript/TypeScript skills for test automation development
• API testing expertise using tools like Postman, REST clients, and CodeceptJS REST helper
• Web technologies proficiency: HTML, CSS, JavaScript, DOM manipulation

Testing Methodology Skills

• Exploratory testing techniques: session-based testing, risk-based testing, boundary testing
• Test case design: equivalence partitioning, boundary value analysis, state transition testing
• Accessibility testing: WCAG compliance, screen reader testing, keyboard navigation
• Cross-browser testing: understanding browser differences and compatibility issues
• Mobile testing: responsive design validation and mobile-specific scenarios

Technical Infrastructure Skills

• CI/CD integration: Jenkins, GitHub Actions, or similar platforms
• Version control: Git workflows, branching strategies, pull request reviews
• Database testing: SQL queries, data validation
• Performance awareness: identifying performance bottlenecks through testing
• Security testing fundamentals: input validation, authentication, authorization

Preferred Qualifications

• Experience with other automation frameworks (Selenium, Playwright, Cypress)
• Knowledge of containerization (Docker) for test environment setup
• Experience with test reporting tools and metrics
• Background in performance testing tools
• Experience with visual regression testing tools

Soft Skills & Mindset

• Critical thinking: ability to identify what should be automated vs. manually tested
• Detail-oriented approach: catching subtle bugs and edge cases
• Communication skills: clearly documenting bugs, test results, and automation coverage
• Agile methodology experience: working in sprints, daily standups, retrospectives
• Mentoring capability: helping team members improve their testing skills
• Continuous learning: staying current with testing tools and methodologies

The Team

We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –

• Employee Resource Groups to encourage diverse voices

• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.

• Embracing diversity & fostering a culture of ideation, collaboration & meritocracy

• We bring in special guests from time to time to discuss issues that impact our employee population

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here

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The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here

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The Process

• Assessment – Take a quick assessment.

• Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.

• Coding – Take a quick coding test online.

• Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.

• Reference checks – Provide 2 references so we can hear about your awesomeness.

• Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.

• Written offer – Sign a formal letter and get excited because we sure are!

Benefits at Granicus India

Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes –

• Hospitalization Insurance Policy covering employees and their family members including parents

• All employees are covered under Personal Accident Insurance & Term Life Insurance policy

• All employees can avail annual health check facility

• Eligible for reimbursement of telephone and internet expenses

• Wellness Allowance to avail health club memberships and/or access to physical fitness centres

• Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter

• Memberships for ‘meditation and mindfulness ‘ apps including on-demand mental health support 24/7

• Access to learning management system Say., Udemy Learning Premium account membership & many more

• Access to Rewards & recognition portal and quarterly recognition program

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.