Director, Product Management

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

We’re seeking a visionary and strategic Director of Product Management to lead a high-performing team in shaping the future of Granicus products. This is a unique opportunity for a seasoned product leader who is passionate about civic technology and its power to strengthen democracy, enhance citizen engagement, and increase government transparency.

You’ll be responsible for translating our long-term vision into actionable product strategies, mentoring a team of talented Product Management professionals, and driving innovation across our suite of solutions. You’ll work cross-functionally with engineering, design, implementation, support, customer success, and executive leadership to deliver products that delight users, drive measurable impact, and contribute to overall product success and profitability.

What You’ll Do

• Define and Drive Strategy: Translate Granicus’s 3–5 year vision into a clear, actionable product roadmap aligned with business goals, customer needs, and financial outcomes.
• Lead and Inspire: Manage, mentor, and grow a team of Product Managers, fostering a culture of ownership, innovation, and continuous improvement.
• Own the Roadmap: Prioritize initiatives based on business impact, customer value, and technical feasibility. Make informed trade-offs to maximize ROI and product profitability.
• Champion the User: Advocate for user-centric design and data-driven decision-making. Leverage analytics, customer feedback, and market research to guide product direction.
• Collaborate Cross-Functionally: Partner with Engineering, Design, Implementation, Support, Customer Success, and Sales to ensure seamless product delivery and go-to-market execution.
• Drive Operational Excellence: Establish and refine product management processes, tools, and best practices to scale product development effectively.
• Be a Thought Leader: Represent Granicus externally and internally as a product evangelist, articulating our vision and value proposition to stakeholders and customers.

What You Bring

• Experience: 5+ years in product management, with at least 2 years in leadership role. Proven success managing and scaling product teams in an Agile environment.
• Leadership: A servant-leader mindset with a track record of coaching and developing high-performing teams.
• Strategic Thinking: Ability to connect the dots between market trends, customer needs, and business objectives to craft compelling product strategies.
• Execution Excellence: Skilled at breaking down complex problems into clear, actionable plans. Comfortable navigating ambiguity and shifting priorities.
• Technical Acumen: Strong understanding of software development and ability to engage deeply with engineering teams.
• Communication: Exceptional communicator who can influence across all levels of the organization, from engineers to executives.
• Business Impact: Demonstrated ability to drive product success and profitability through strategic planning and execution.
• Education: Bachelor’s degree in a technical field (e.g., Computer Science, Engineering, Math) or equivalent experience. MBA is a plus.
• Bonus: Experience working in a private equity-backed environment is a strong plus.

Why You’ll Love Working Here

• Make a meaningful impact on how governments serve their communities.
• Join a mission-driven company with a collaborative, inclusive culture.
• Work with smart, passionate people who care deeply about public service and innovation.
• Enjoy flexibility, autonomy, and opportunities for growth in a fully remote environment.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey.

• A few culture highlights include – Employee Resource Groups to encourage diverse voices

• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.

• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.

• We bring in special guests from time to time to discuss issues that impact our employee population

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits

At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

• Flexible Time Off

• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance

• 401(k) plan with matching contribution

• Paid Parental Leave

• Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance

• Group legal coverage

• And more!