Payroll Administrator (Global)

2 Months ago • 3 Years + • Administartive

Job Summary

Job Description

The Payroll Administrator will be responsible for managing payroll for multiple countries and regions. They will collaborate with HR and Finance teams to process payroll, ensuring compliance with local laws and company policies. Responsibilities include maintaining payroll records, submitting taxes, resolving discrepancies, supporting audits, and responding to employee inquiries. The role involves staying updated on payroll legislation, providing reports, and supporting HR projects, contributing to M&A integrations. The ideal candidate will ensure accuracy and provide exemplary customer service to employees.
Must have:
  • 3+ years of payroll administration experience
  • Experience handling payroll for multiple countries
  • Outstanding organizational dexterity
  • Excellent communication skills
  • Solid understanding of accounting fundamentals
  • Proficiency in MS Office is required.
Good to have:
  • Certified Payroll Processing (CPP) or equivalent certification
  • Experience with UKG (formerly UltiPro)

Job Details

The Company  Serving the People Who Serve the People  Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.   Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.  Want to know more? See more of what we do here.  
This individual will be responsible for handling payroll preparation and administration tasks for multiple countries/regions as assigned. This individual will work closely with members of the Human Resources and Finance/Accounting teams. The ideal candidate is an organized, experienced professional who understands the unique challenges involved in processing payroll for multiple countries with varying pay schedules and deadlines. The Payroll Administrator must be detail-oriented and diligent, committed to accuracy in all transactions and communications.  
What Your Impact Will Look Like Here
  • Provides exemplary customer service to employees through effective and proactive interaction and appropriate escalation of issues to Human Resources leadership.
  • Administers and processes payroll for employees across multiple countries/regions, ensuring compliance with local laws and company policies.
  • Collaborates with Lead Payroll Administrator and other internal stakeholders across HR and accounting teams to gather, track, and validate payroll data.
  • Maintains accurate payroll records, including salary changes, incentive payments, deductions, and benefits.
  • Ensures timely submission of payroll taxes, social security/national insurance contributions, and other statutory requirements. 
  • Supports monitoring of system integrations between HRIS and global payroll provider.
  • Reconciles payroll reports and resolve discrepancies in a timely manner.
  • Supports audits and ensures compliance with internal controls and external regulations.
  • Stays current with changes in payroll legislation and best practices for assigned countries/regions.
  • Provides payroll-related reporting and analytics to management as needed.
  • Responds to employee inquiries regarding payroll, tax, and benefits with professionalism and confidentiality.
  • Works closely with and supports Lead Payroll Administrator acting as backup processor as needed, maintaining SOPs, and supporting payroll and other HR projects.
  • Collaborates with broader HR and leadership teams during M&A integrations.
  • Responds to employment and income verification requests. 

You will love this job if you have
  • Minimum 3 years of experience working in payroll administration for multiple countries.
  • Certified Payroll Processing (CPP), Fundamentals of Payroll (FPC), or equivalent certification is preferred.
  • Outstanding organizational dexterity with great attention to detail.
  • Excellent communication skills with varying audiences.
  • Solid comprehension of accounting fundamentals and payroll best practices.
  • Motivated understanding of labor and compensation legislation and regulations.
  • Proficiency in MS Office is required.
  • Previous experience with UKG (formerly UltiPro) is preferred.


Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 
Security and Privacy Requirements -     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. -     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture - At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.  - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population 
The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

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About The Company

United States (Remote)

Costa Rica (Remote)

Texas, United States (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Texas, United States (Hybrid)

United States (Remote)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

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