Senior HR Technology Specialist

• Direct Reports: This is an individual contributor role and has no direct reports. 

Key Responsibilities: 

• Serve as the SME for areas of Workday, such as Recruiting and HCM 

• Support contact for the Workday user community by trouble shooting problems, answering questions ensuring queries are addressed in a timely manner with excellent customer service 

• Collaborate with Workday Community  to resolve issues found within Workday and proactively remain informed about Workday enhancements 

• Create documentation for new processes and update existing documentation based on enhancements made to existing processes 

• Perform Workday administrative functions including security maintenance, business process configuration, data loads, password resets, etc 

• Assist with twice a year mandatory system enhancement releases, including regression testing and identifying process improvements  

• Regularly perform data audits and validation, and follow up with appropriate teams for corrections 

• Collaborate with HR and functional stakeholders to build reporting (basic and advanced – calculated fields/all reporting types) 

 Experience, Education and Certifications: 

• Bachelor's degree; human resources preferred or related field 

• 5+ years of back-end experience on the Workday platform with experience in Workday Recruiting and HCM strongly preferred 

• Minimum 3-5 years of relevant Human Resources work experience 

• Excellent customer service skills, able to collaborate with a wide variety of people 

 Additional Requirements: 

• Advanced knowledge of Workday Recruiting and/or HCM including Business Processes, Supervisory Orgs and HIerarchies 

• Capable of writing/maintaining Standard and Advanced reports. Experience with creating calculated fields 

• Must be experienced user of MS Office (Word, Excel Outlook, PowerPoint; In Excel, must have ability to create pivot tables, vlookups) 

• A strong foundation and understanding of key HR practices and issues 

• Detail oriented and organized, with high degree of accuracy 

• Ability to maintain strict confidentiality 

• Proven ability to prioritize and complete tasks with tight deadlines 

• Ability to work both independently and as a team player 

• Strong problem-solving skills 

• Strong English communication skills, both verbal and written 

• Able to work in a fast-paced, time-critical environment