RazerStore Manager

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Essential duties and responsibilities:

• Develop and implement sales strategies and KPIs to achieve revenue targets and increase customer base.

• Responsible for creating and maintaining the overall RazerStore experience, standards, policies, and procedures,

• Manage inventory levels and merchandise assortment to ensure the store is well-stocked with the latest and most sought-after products.

• Lead and motivate sales associates to provide exceptional customer service, meet sales targets, and achieve customer satisfaction goals. 

• Demonstrate sales leadership by playing an active role on the sales floor and managing customers personally as well as supporting/teaching staff on the same.

• Monitor sales data and analyze trends on a daily, weekly, and quarterly basis to identify areas for improvement and develop strategies to increase sales and profitability. 

• Align with regional and global teams to create excitement around product launches, programs, and events to build brand influence and promote high customer attendance and sales results.

• Ensure the store's cleanliness and visual merchandising are always to the highest standard and align with the brand's image and aesthetic.

• Manage store budgets, expenses, and payroll to ensure profitability and efficient operations.

• Enforce all store and company policies and procedures, including health, safety, and security, and ensure company standards are always met.

• Develop and maintain strong relationships with customers to build brand loyalty and increase sales.

• Train employees and provide continuing training, ongoing feedback, and education about Brand, Category, and Product Knowledge.

• Always represent the brand professionally and positively, both within the store and externally.

• Perform other duties as assigned.

Pre-Requisites :

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• 3-5+ years of experience as a retail manager in tech or sales-driven retail stores is a must.

• Proven ability to motivate and lead a team to achieve sales targets and provide exceptional customer service.

• Experience in managing inventory, sales data analysis, and developing sales strategies.

• Knowledge of visual merchandising techniques and strong attention to detail.

• Ability to work in a fast pace environment and be flexible with working hours, including weekends and holidays.

• Excellent communication, leadership, and organizational skills.

• Knowledge of gaming industry trends and passion for gaming products. 

• Ability to leverage networks by cultivating key industry-related relationships as well as knowledge of local marketing and media.

• Strong analytical and problem-solving skills.

• Proficiency in Microsoft Office and retail software.

• Public speaking and store event management experience are desirable.

• Self-motivated with a high level of confidence.

Salary Ranges (per annum):

Disclaimer: Exact compensation may vary based on skills, experience, and location.

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