Community Operations Associate

4 Minutes ago • 2 Years + • $50,700 PA - $84,500 PA
Community Management

Job Description

The Community Operations Associate plays an important role in the community team to ensure operational efficiency and execution excellence. The ideal candidate should be organized, proactive, and an effective communicator with a strong understanding of social media. They will be responsible for managing an up-to-date content calendar along with regular engagement with internal stakeholders to ensure campaign readiness. This role involves managing internal stakeholder requests, content calendar deployment, supporting content creation, analyzing social media performance, prioritizing projects for OKR attainment, and handling administrative tasks.
Good To Have:
  • 1+ years of business development and partnerships experience
Must Have:
  • Manage internal stakeholder's requests – both within the Community team and other departments to ensure marketing and social media campaign readiness
  • Manage an up-to-date content calendar along with timely deployment of scheduled content
  • Support the Community team’s content creation efforts such as managing the creation of assets as well as content writing
  • Analyze Razer’s social media platforms and its content to prepare regular performance reports to improve the team’s strategic execution
  • Prioritize, and organize team projects to ensure progress towards OKR attainment and delivery – website updates, content scheduling and other campaign efforts
  • Prioritize, and organize requests from product teams and regional marketing teams
  • Handle administrative tasks such as vendor creation, purchase requests, and processing invoices
  • Assess and improve on team processes to ensure strong operational efficiency
  • Bachelor’s degree in Communications, Marketing, Digital Media, or PR or equivalent work experience
  • 2 years of experience in marketing, with a focus on project management
  • Great organizational skills with strong attention to detail
  • Ability to analyze and revise operating practices to improve efficiency
  • Understanding of social media best practices, relevant industry trends, online marketing, and engagement techniques
  • Experience in the use of social media management and analytical tools/software and editorial content calendaring
  • Ability to work in a fast-paced environment, focusing on generating business results
  • Ability to work with global teams across multiple time zones and cultures
  • Gamer and gaming knowledge is required
Perks:
  • Opportunity to make an impact globally
  • Working across a global team located across 5 continents
  • Unique, gamer-centric #LifeAtRazer experience
  • Accelerated growth, both personally and professionally
  • Certified as a Great Place to Work® in both United States and Singapore

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Job Responsibilities :

The Community Operations Associate plays an important role in the community team to ensure operational efficiency and execution excellence. The ideal candidate should be organized, proactive, and an effective communicator with a strong understanding of social media. They will be responsible for managing an up-to-date content calendar along with regular engagement with internal stakeholders to ensure campaign readiness.

Essential Duties and Responsibilities

  • Manage internal stakeholder's requests – both within the Community team and other departments to ensure marketing and social media campaign readiness.
  • Manage an up-to-date content calendar along with timely deployment of scheduled content.
  • Support the Community team’s content creation efforts such as managing the creation of assets as well as content writing.
  • Analyze Razer’s social media platforms and its content to prepare regular performance reports to improve the team’s strategic execution.
  • Prioritize, and organize team projects to ensure progress towards OKR attainment and delivery – website updates, content scheduling and other campaign efforts.
  • Prioritize, and organize requests from product teams and regional marketing teams.
  • Handle administrative tasks such as vendor creation, purchase requests, and processing invoices.
  • Assess and improve on team processes to ensure strong operational efficiency
  • Other duties as assigned.

Pre-Requisites :

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Bachelor’s degree in Communications, Marketing, Digital Media, or PR or equivalent work experience.
  • 2 years of experience in marketing, with a focus on project management
  • 1+ years of business development and partnerships experience (preferred)
  • Great organizational skills with strong attention to detail
  • Ability to analyze and revise operating practices to improve efficiency.
  • Understanding of social media best practices, relevant industry trends, online marketing, and engagement techniques.
  • Experience in the use of social media management and analytical tools/software and editorial content calendaring.
  • Ability to work in a fast-paced environment, focusing on generating business results.
  • Ability to work with global teams across multiple time zones and cultures.
  • Gamer and gaming knowledge is required.

Salary Ranges (per annum):

$50,700.00 - $84,500.00

Disclaimer: Exact compensation may vary based on skills, experience, and location.

Are you game?

About Us

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.

Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.

The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

Razer is proud to be certified as a Great Place to Work® in both United States and Singapore. This is a testament to our commitment to make your quest at Razer a rewarding one

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