RazerStore Retail Sales Associate (PT, San Jose)

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The RazerStore Sales Associate will be the face of our brand, helping customers find the perfect Razer products and creating memorable shopping experiences. You will play a crucial role in delivering outstanding customer service, driving sales, and achieving key performance indicators (KPIs).

Essential duties and responsibilities:

• Deliver exceptional customer service by greeting, assisting, and recommending products.
• Drive sales through effective demonstrations, upselling, and cross-selling.
• Meet and exceed sales targets and KPIs.
• Maintain a clean, organized, and visually appealing store.
• Stay updated on product knowledge, industry trends, and promotions.
• Handle inquiries, complaints, and returns efficiently.
• Collaborate with the team to achieve store goals and create a positive work environment.
• Assist with product selection, provide information, and showcase products.
• Operate the cash register and process transactions accurately.
• Maintain flexible availability, including evenings, weekends, and holidays.
• Enforce company policies and perform other assigned duties.
• Perform other duties as assigned

Pre-Requisites :

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• High school diploma or equivalent required
• Minimum of 1 year of retail sales experience, preferably in a gaming or electronics store
• Strong communication, interpersonal, and customer service skills
• Ability to multi-task and work in a fast-paced environment while being attentive to customers
• Basic math and computer skills required
• Knowledge of basic POS principles and cash handling
• Passion for gaming and knowledge of gaming products
• Self-motivated with a drive to achieve and exceed sales targets
• Excellent problem-solving skills and attention to detail
• Availability to work flexible hours, including evenings, weekends, and holiday.

About Us

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.

Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.

The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

Razer is proud to be certified as a Great Place to Work® in both United States and Singapore. This is a testament to our commitment to make your quest at Razer a rewarding one