Receptionist - Greencross Tuggeranong

17 Minutes ago • All levels
Customer Service

Job Description

Greencross Tuggeranong is seeking an experienced Part-time Receptionist to join their compassionate veterinary team. The role involves comprehensive reception duties, including client and patient welcoming, appointment scheduling, payment processing, email correspondence, and administrative tasks. The ideal candidate is dependable, accurate, and possesses strong communication and teamwork skills, contributing to a positive clinic environment.
Good To Have:
  • Passion for providing a positive experience
  • Animal lover
  • Experience in a fast-paced environment
  • Ability to triage patients
  • Knowledge of vaccine schedules, food, and parasite prevention
Must Have:
  • Experience in reception duties
  • Ability to welcome clients and patients
  • Proficiency in answering phones and booking appointments
  • Skill in taking and receipting payments
  • Competence in sending and responding to emails
  • Ability to organize patient admission paperwork
  • Dependability, punctuality, and consistent performance
  • Accuracy and thoroughness in tasks
  • Strong communication skills (written and verbal)
  • Ability to work effectively in a team
Perks:
  • Permanent Part-time role
  • Great staff discounts in clinic and at Petbarn stores
  • Awesome education opportunities
  • Weekly team meeting with lunch provided
  • Supportive team leaders and a collaborative team environment
  • Access to a free Employee Assistance Program (EAP) to support mental health

Add these skills to join the top 1% applicants for this job

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If you're a people person, animal lover and have a passion for providing a positive experience, THIS is the place to work! We are a down to earth, easy going, and compassionate team who would love to welcome an experienced and like-minded Part Time Receptionist! You'll work in a large, modern clinic, alongside a team that loves coming to work and enjoys making a difference every day. Greencross Tuggeranong is a busy, fast-paced clinic which currently includes 4 vets (2 FT, 2 PT) and a fantastic nursing team (9 nurses when we're fully staffed)! ### About The Role: * You will be responsible for all reception duties including welcoming clients and patients on arrival, answering the phone, booking appointments through our patient management program, taking and receipting payments, sending and responding to emails from clients, organising patient admission paperwork, banking duties and other administrative tasks needed * Triaging patients (which you will be trained on in induction) * Providing general advice on vaccine schedules, food and parasite prevention ### About You: * We need someone who is dependable, punctual, and consistent in performance - reliability is a must! * Maintains accuracy and thoroughness, ensuring tasks are completed precisely and nothing is overlooked * Ability to meet deadlines without compromising on quality * Strong sense of accountability and ability to follow through on commitments. * Communicates clearly and professionally, both in writing and verbally * Works effectively with team members, contributing to a positive and productive team environment ### What We Want To Offer You: * Permanent Part-time role * Great staff discounts in clinic and at Petbarn stores * Awesome education opportunities * Weekly team meeting with lunch provided * Supportive team leaders and a collaborative team environment * Access to a free Employee Assistance Program (EAP) to support your mental health If you're looking for a clinic where your skills will be valued and where you’ll genuinely enjoy coming to work — we’d love to hear from you!

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