Regional Commercial Operations Leader Growth, Enterprise Informatics

The Regional Commercial Operations Leader Growth is responsible for designing and improving the commercial engine to drive predictable growth and profitability for Enterprise Informatics (EI) in Europe. This role involves partnering with leadership, sales, service, finance, and marketing to ensure operational excellence across planning, execution, forecasting, funnel management, sales enablement, deal governance, and performance insights. Key responsibilities include commercial strategy, sales performance, commercial excellence, business insights, and cross-functional leadership.

Must Have

• Translate EI growth strategy into a scalable commercial operating model.
• Drive annual and multi-year commercial planning, including quota setting and coverage models.
• Own the regional commercial operating framework, including roles, responsibilities, and governance.
• Deliver accurate, timely, data-driven outlooks for revenue, orders, and pipeline health.
• Partner with Regional Sales Leadership to improve pipeline quality, conversion, and productivity.
• Ensure compliance with Philips’ commercial policies and risk standards.
• Champion continuous improvement in sales productivity, proposal quality, and commercial discipline.
• Own systems, data, and processes for commercial planning, execution, and performance management.
• Drive regional governance for sales incentive deployment.
• Build and lead a Commercial Operations organization with capabilities in analytics, forecasting, process management, and systems.
• Drive adoption and optimization of CRM, CPQ, and forecasting tools.
• Deliver insights and recommendations to improve profitability, pricing, and customer lifetime value.
• Serve as a key advisor to the regional Leadership Team.
• Partner with Finance, Portfolio, Delivery, and Customer Success for a cohesive customer lifecycle.
• Lead governance routines: QBRs, MBRs, S&OP touchpoints, forecast reviews, and strategic planning cycles.
• Bachelor's/Master's Degree in Business Administration, Project Management, Sales, Marketing or equivalent.
• 6+ years of experience in Sales Strategy, Business Development, E-commerce, Sales Operations, Marketing technology, Healthcare, MedTech.
• 6+ years of experience leading diverse teams across different countries.
• Proven experience at a regional level across Delivery, Commercial Sales, and Commercial Operations.
• Experience in Healthcare Informatics / Software industry and sales within regulated environments.
• Solid track record in running sales operations and contract management for direct and indirect channels.
• Deep understanding of Software Implementation and Customer Success processes with Healthcare Informatics customers.
• Deep understanding and experience in leading Indirect Channel Programs in Healthcare Informatics.
• Proven track record of improving processes and increasing Commercial/Sales effectiveness.
• Understanding of the C-level, Software, and Solution-Selling process.
• Excellent communication and interpersonal skills.

Job Title

Regional Commercial Operations Leader Growth, Enterprise Informatics

Job Description

The Regional Commercial Operations Leader Growth is accountable for designing, orchestrating, and continuously improving the commercial engine that drives predictable growth and profitability across the EI Europe portfolio. This role acts as the operational backbone of the regional commercial organization, partnering directly with Business Leadership, Sales, Service, Finance, Marketing, to ensure operational excellence across planning, execution, forecasting, funnel management, sales enablement, deal governance, and performance insights.

Your role:

Commercial Strategy & Execution

• Translate Enterprise Informatics’ growth strategy into a scalable, standardized commercial operating model across zones.
• Drive annual and multi-year commercial planning, including quota setting, and coverage models.
• Design and own the regional commercial operating framework, including roles, responsibilities, decision rights, governance, and ways of working.

Sales Performance, Forecasting & Funnel Management

• Own the governance to deliver accurate, timely, data-driven outlooks for revenue, orders, and pipeline health.
• Partner with Regional Sales Leadership to drive pipeline quality, conversion, and productivity improvements.

Commercial Excellence

• Ensure compliance with Philips’ commercial policies and risk standards.
• Champion continuous improvement in sales productivity, proposal quality, and commercial discipline.
• Own systems, data, and processes that power commercial planning, execution, and performance management.
• Drive regional governance for sales incentive deployment, ensuring timely execution, alignment with approved plans, and full compliance with corporate policies and controls.

Business Insights & Operational Rigor

• Build and lead a Commercial Operations organization with capabilities in analytics, forecasting, process management, and systems.
• Drive adoption and optimization of CRM, CPQ, and forecasting tools.
• Deliver insights and recommendations that improve profitability, pricing performance, and customer lifetime value.

Cross-Functional Leadership

• Serve as a key advisor to the regional Leadership Team.
• Partner with Finance, Portfolio, Delivery, and Customer Success to ensure a cohesive customer and operational lifecycle.
• Lead governance routines: QBRs, MBRs, S&OP touchpoints, forecast reviews, and strategic planning cycles.

You're the right fit if:

• Bachelor's/ Master's Degree in Business Administration, Project Management, Sales, Marketing or equivalent
• 6+ years of experience in areas such as Sales Strategy, Business Development, E-commerce, Sales Operations, Marketing technology, Healthcare, MedTech or equivalent.
• 6+ years of experience leading diverse teams across different countries.
• Proven experience at a regional level across Delivery, Commercial Sales, and Commercial Operations, with a minimum of one year of hands-on leadership experience in each domain.
• Experience in the Healthcare Informatics / Software industry and sales within regulated environments, including Government Sales.
• Solid track record and experience in running sales operations and contract management for direct and indirect channels partnerships.
• Deep understanding of Software Implementation and Customer Success processes with Healthcare Informatics customers.
• Deep understanding and experience in leading Indirect Channel Programs in Healthcare Informatics.
• Proven track record of improving processes and increasing Commercial/Sales effectiveness through leveraging standard tools, methodologies, and Daily Management practices.
• Understanding of the C-level, Software, and Solution-Selling process.
• Excellent communication and interpersonal skills.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

This role is an office role, where you will work form our Amsterdam office.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

#LI-EU