Regional Planner APAC

5 Minutes ago • 5-8 Years

Job Summary

Job Description

In this role, you have the opportunity to join the Regional Service Parts Fulfillment team, as part of the Service Parts Supply Chain (SPS) organization. The primary responsibility of the Service Parts Supply Chain is to patients, clinicians and engineers who rely on healthcare equipment that works. The key purpose is to provide them with the right part when and where they need it – every time. A strong local stocking plan is a strategic requirement for Service Delivery and as the Regional Service Parts Planner you will drive this plan.
Must have:
  • Partnering with colleagues to secure parts availability in your region
  • Managing the Planning Process: demand forecasting and stock target setting
  • Utilizing advanced planning tool to validate and update parts planning
  • Analyzing Stock-outs and Material Availability misses for corrective actions
  • Representing SPS Planning in the SPS regional team
  • Being a contact person for escalation regions on customer service level
  • Managing overall inventory in your region, including inventory on shelf
  • Participating in projects for structural improvements on SPS priorities
Good to have:
  • Experience within Customer Service industry
  • Experience within Healthcare industry
  • Experience with LEAN deployment

Job Details

Job Description

In this role, you have the opportunity to join the Regional Service Parts Fulfillment team, as part of the Service Parts Supply Chain (SPS) organization. The primary responsibility of the Service Parts Supply Chain is to patients, clinicians and engineers who rely on healthcare equipment that works. The key purpose is to provide them with the right part when and where they need it – every time.

A strong local stocking plan is a strategic requirement for Service Delivery and as the Regional Service Parts Planner you will drive this plan.

You are responsible for:

  • Partnering with colleagues within the SPS regional team, SPS Strategic planning, Business, Markets, SPS Supply management, SPS Master data, SPS ASAP desk, and other disciplines to secure parts availability in your region
  • Managing the Planning Process: demand forecasting and stock target setting in your regional locations
  • Utilizing the advanced planning tool to periodically validate and update the parts planning, follow-up on planning alerts, and master data management
  • Analyzing Stock-outs and Material Availability misses, in order to create and execute on corrective actions and preventive action plans
  • Represent SPS Planning in the SPS regional team to ensure impact on service parts are considered and to execute on plan
  • Being a contact person in case of escalation regions on customer service level requirements
  • Manage overall inventory in your region, including inventory on shelf and aligning with market team son on market managed inventory
  • Participate in projects as needed, contributing to structural improvements on SPS priorities

To succeed in this role, you’ll need a customer-first attitude and the following:

  • Master’s or bachelor's Degree with Supply Chain Planning and/or Supply Chain operations,
  • At least 5-8 years of working experience in Supply Chain operations, preferably at large company in an international environment,
  • Fluency in English
  • Strong analytical capabilities, clear communicator, standout colleague,
  • Detail oriented and able to make clear decisions with available information
  • Experience in working with a Supply Chain Planning tool, SPM preferred
  • An excellent understanding of SAP ERP Systems and Data
  • Experience within Customer Service and Healthcare industry is preferred
  • Creativeness, thinking in solutions and driving implementation
  • Experience with LEAN deployment is preferred

Minimum required Education:

Bachelor's/ master's degree in business economics, Supply Chain Management, Operations Research, Data Analysis and Statistics, Business Analytics or equivalent.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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