Proposal Specialist

Job Description

The Proposal Specialist will utilize the foundational knowledge of the Philips Customer Services business and portfolio offerings to support Service Sales. They will review proposals to ensure compliance before order acceptance, create and manage orders in the ERP (Enterprise Resource Planning) system, and handle service contracts throughout their lifecycle.

Your role:

• Oversee the full service contract lifecycle, including compliance reviews, ensuring deliverables meet corporate standards, confirming financial accuracy, and managing booking requests.
• Deliver exceptional support while managing competing priorities; collaborate with Sales and internal partners to maintain alignment and proactively support team workload.
• Drive continuous improvement by leading or participating in key projects, seeking growth opportunities, and mentoring teammates through role-model behavior.
• Resolve contract-related issues, assist with fiscal close reporting, and escalate challenges as needed to ensure timely resolution and compliance.
• Leverage Salesforce, ERP systems, and custom databases to manage and analyze complex contract data, enforce policy compliance, and maintain documentation and procedures.

You're the right fit if:

• You’ve acquired 3+ years of sales support experience.
• Your skills include intermediate level or better in MS Office (including experience using VLOOKUP and pivot and SAP systems tables). A bonus if you have experience working with Salesforce.
• You have at least a bachelor’s degree in business or a related field.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You’re an individual passionate about customer experience, operational excellence, and continuous development, with the ability to work efficiently under tight deadlines, take on new responsibilities, communicate effectively, collaborate well in teams, demonstrate strong interpersonal and organizational skills, and make confident decisions within established policies.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Tennessee is $22.57 to $36.12 hourly.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.