Renewal Account Manager - 8 month temporary role

We are Progress (Nasdaq: PRGS) - the/a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Renewal Account Manager working out of your home office in the United States, and help us do what we do best: propelling business forward.

This will be an 8 month temporary role to start. Due to team location, those in EST or CST zone are required.

The DX (Digital Experience) team is currently looking for Renewal Account Manager to join our Sales organization. As a member of the Account Maintenance team you will be responsible for following up with clients to assist them with renewing their licenses as well as identifying potential cross-sell and upsell opportunities. The ideal candidate will have excellent interpersonal skills, detail-oriented, and have the drive to succeed!

In this role, you will:

• Contact clients about their renewal plans
• Coordinate renewal tasks with internal teams, including: Account Management, Finance and Legal
• Collect and prepare data related to customer’s existing contract and product usage
• Support Account Management by identifying upsell / cross-sell opportunities
• Perform post renewal tasks such as booking orders, and maintain accurate records of renewal opportunities and contract records

Your background:

• Bachelor’s degree is preferred but not required
• Salesforce experience
• SalesLoft experience desired but not required
• Applicable experience in a similar renewals based role
• Solid analytical skills, disciplined attention to detail, highly organized and thorough
• Solid interpersonal skills
• Experience with Microsoft 365

This is a great opportunity for someone who is looking to get into software/tech sales organization and learn/grow with some of the best in the industry.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with.

Apply Now!

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!