Inside Account Manager - Key Accounts

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager and help us do what we do best: propelling business forward.

In this dynamic role, you'll take on multifaceted responsibilities, including developing new business, account management, and managing elements of the overall sales journey. Your tasks will range from generating and qualifying new and expansion business via multiple channels (inc. phone, email, social media, and others) to ensuring timely renewals and re-engaging customers with expired maintenance and support. Additionally, you'll be tasked with prospecting warm leads within our extensive customer base.

As part of your responsibilities, you'll have the opportunity to oversee complete sales cycles for select opportunities, starting from prospecting and qualification all the way through to closure. This means you'll be involved in every step, leveraging your expertise to drive successful outcomes.

Moreover, you'll play a pivotal role in meeting product quotas and driving expansion and upsell opportunities within our customer base. This involves understanding our product offerings and identifying areas where additional products or services could benefit our customers. By delivering exceptional customer experiences, you'll set the stage for continued engagement and foster growing interest in Progress' technologies and expertise.

Join us and be at the forefront of driving sales growth, expanding our customer reach, and delivering outstanding customer experiences that keep our clients coming back for more.

In this role, you will:

• Build and maintain strong relationships with assigned accounts.
• Understand clients' businesses, industries, and pain points to identify opportunities for upselling or cross-selling.
• Prospect in a set list of in-market accounts
• Run outbound sales reach out through phone, email, and LinkedIn to book meetings with the leads from the target accounts
• Utilize different technologies to find the right decision-makers from the right account
• Act as the main point of contact for clients with Dev Tools, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Support Field Account Managers with the execution of business plans and collaborating with other internal teams such as marketing and customer support to deliver comprehensive solutions to clients.
• Quota carrying for all DX products with a personal quota for the Dev Tool products.
• Responsible for all assigned Key Accounts renewals.
• Participate in product demonstrations, presentations, and negotiation as needed.

Your background:

• А proactive can-do attitude and commitment to achieving the Key Account Goals
• Minimum 2 years experience in a sales role (preferably as a BDR performing outbound prospecting)
• Passion for sales and exceeding revenue targets through demonstrating tenacity, proactiveness, and creativity in the way of engaging Progress’ key customers.
• Enthusiastic, driven, and confident personality
• Excellent Communication Skills
• Proven Team Collaboration
• Goal-oriented with a positive mindset

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

Compensation

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

Vacation, Family, and Health

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym on-site
• Co-funded Multisport card
• Daycare Center for your little ones onsite
• Flexible working hours and work-from-home allowance
• Free underground parking with a designated space for bikes and electric scooters

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!