Research and Insights Director

WE ARE 

A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube.

WHY YOU’LL LOVE IT HERE

• We like to laugh, we live for celeb gossip and we’re great on AUX.
• Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
• You best believe we know how to celebrate our wins. And our losses (it’s how we learn). 
• From carbon offsets to community kitchens, we’re passionate about making a difference. 
• Did we say snacks? Because we have great snacks.

YOU ARE

• A person who thrives in a fast-paced environment, responding quickly and proactively
• Not interested in just following trends – you want to create them
• A self-starter, who’ll take ideas from concept to execution, navigating feedback like a pro  

Traditional agency experience is not required, but it’s a plus. What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you’ll guide brands by staying ahead of social trends and cultural moments. In return, you’ll join a global agency dedicated to generating buzzworthy ideas for some of the world’s leading brands. 

WHAT YOU’LL DO

• Oversee multiple complex research programs simultaneously, ensuring insights drive business growth and client strategies

• Develop and apply advanced, innovative research methodologies that push the agency’s approach forward
• Evaluate and synthesize insights across projects to provide a strategic, high-level POV on business challenges and opportunities
• Refine and scale agency best practices around R&I deliverables, ensuring consistency and innovation across the team
• Identify opportunities to evolve product offerings, aligning them with emerging trends and client needs
• Proactively uncover emerging cultural patterns and social media shifts, translating them into actionable strategies for clients
• Partner with creative and strategy leadership to embed a culture-first mindset across broader agency outputs and thinking
• Guide teams to craft and deliver complex ideas, ensuring presentations are strategically compelling and audience-appropriate
• Drive the narrative for high-stakes client meetings, turning feedback and challenges into productive, actionable next steps
• Mentor the team on storytelling techniques, enabling them to communicate insights with clarity, authority, and persuasion