Senior Account Manager

We are seeking a talented Senior Account Manager for fast-paced, creatively ambitious projects. This role requires someone highly organised, solutions-focused, and passionate about delivering impactful social-first work. Key responsibilities include project and resource management, client and internal relationship management, creative and strategic contributions, reporting, and influencer management. The ideal candidate will have 3-4 years of social media agency experience, strong project management, excellent communication skills, and a proactive, collaborative mindset.

Must Have

• Highly organised and solutions-focused approach.
• Passion for delivering social-first work.
• 3-4 years of social media agency experience.
• Strong project management skills.
• Excellent communication abilities.
• Proactive, detail-oriented, and collaborative mindset.
• Highly motivated self-starter with an ownership mindset.
• Experience in managing budgets and resources.
• Ability to build trust and manage client relationships.
• Experience with influencer marketing.
• Based in Sydney.

Good to Have

• B2B experience.
• Experience working with senior stakeholders and executives.

We’re looking for a talented Senior Account Manager to join our team. This role offers the chance to work on fast-paced, creatively ambitious projects, and calls for someone who’s highly organised, solutions-focused, and passionate about delivering social-first work that makes an impact.

Ideally, you’ll have social and/or creator marketing experience, but we’re also open to candidates with strong project management skills, excellent communication, and a rock-solid work ethic. You’ll be jumping into a fast-paced, creatively ambitious environment, so being proactive, detail-oriented, and collaborative is a must. B2B experience is a major plus.

We need a highly motivated self-starter who can lead, but can also throw themselves into any project and do what needs to get done. The role requires an ownership mindset and a strong sense of responsibility across any task small or large. Experience working with senior stakeholders and executives is a bonus.

This role is central in making sure we deliver to that by ensuring that they set the team up for success. This is not done alone. This role will work alongside a talented and high performance Client Service team, along with Strategy, Editorial, Creative and Production. Together we truly shape the role social media plays in advertising with clients.

Key responsibilities

• Project and resource management
• Strong project management skills inc. timings, WIPs, agendas
• Experience in managing budgets inc. estimating, forecasting, billing etc
• Makes accurate resourcing requests based on project scope
• Communicates clearly and efficiently with clients and internal colleagues
• Is able to pivot and move forward in the face of changing priorities, client or internal
• Relationship management
• Builds trust with key client contacts by treating every task with care and professionalism
• A true collaborator who earns the respect and trust of their peers and client team
• A positive force within the agency as a key contributor and participator in agency and individual team culture
• Always communicates in an open and honest way and acts with integrity
• Creative and strategic contribution
• Translates client tasks into clear and concise briefs to set the Editorial and Creative team up for success
• Actively contributes to the creative process and builds on ideas, and is an evangelist about delivering ideas worth talking about
• Articulates a point of view on all things social, and finds solutions by collaborating with Strategy, Editorial, Creative and Production teams
• Provides clear, concise feedback and debriefs to keep teams on track
• Reporting
• Develop concise, insightful and learning-oriented reports that inform future actions
• Influencer Management
• Identify, recruit, negotiate, brief and oversee influencers across multiple projects
• Manage individual influencers according to their briefs, ensuring quality control, adequate review processes and optimal outputs

Your skills and experience

• You have 3-4 years of experience working in a social media agency
• You are solutions-oriented and can apply fluidity and structure to your role
• You enable and set the team up to succeed
• You have a passion for social-first content, and stay abreast of trends and key activity in the social media landscape
• You have previous experience with influencer marketing and how brands should leverage them across all stages of the funnel
• You are currently based in Sydney