Client Engagement Manager (Groupe)

As a Client Engagement Manager at Epsilon, you will lead client servicing and delivery of innovative digital marketing strategies for top Publicis brands, collaborating with agency and internal cross-functional teams. You'll drive growth, retention, and revenue through exceptional service and strategic execution, focusing on audience media business across Starcom and Publicis. This role offers significant career growth opportunities in Digital MarTech, project management, sales planning, and strategic business planning, contributing to Epsilon’s success and your professional development.

Must Have

• Commercially driven attitude with an eagerness to identify opportunities for growth and contribute to business success.
• Strong organizational skills with an ability to handle time effectively.
• Excellent communication skills, both verbal and written.
• Proficiency in digital marketing and a passion for big data and technology.
• Ability to think analytically and tell data-driven stories.

Good to Have

• 3+ years of client services/sales/agency experience.
• Interest in Adtech, Martech, SaaS.
• A consultative approach to problem-solving and strategy development.
• A drive for continual learning, personal development, and process improvement.
• Improving and adapting in a fast-evolving industry in Digital Media.

Perks & Benefits

• Flexible time off (FTO)
• 15 paid holidays
• Paid sick time
• Parental/new child leave
• Childcare & elder care assistance
• Adoption assistance
• Comprehensive health coverage
• 401(k)
• Tuition assistance
• Commuter benefits
• Professional development
• Employee recognition
• Charitable donation matching
• Health coaching and counseling

Job Description

Overview

How You’ll Make an Impact

As a Client Engagement Manger at Epsilon, you'll lead the client servicing and delivery of innovative digital marketing strategies for a portfolio of top Publicis brands, collaborating closely with the agency teams as well as internal cross-functional teams. You'll be responsible for helping to drive Starcom and Publicis growth, retention and revenue through exceptional service and strategic execution. The role is highly collaborative, working with Publicis agencies as well as internal cross teams internally plus working alongside your client to deliver the best-in-class objective-based solutions.

What You’ll Achieve

• As a Client Engagement Manager, you will join our Audience Media team, which collaborates closely with Publicis Groupe agencies. Your primary responsibilities will involve supporting and working alongside our Client Engagement team to deliver top-notch solutions and services to our expanding Starcom and Publicis client portfolio.
• You will be in charge of leading audience media business across Starcom and Publicis by establishing relationships, educating client teams, cross selling products and servicing current accounts.
• You'll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning.
• This role will help you develop skills in Digital MarTech, project management, sales planning, client services, and strategic business planning, positioning you as a key contributor to Epsilon’s success across Publicis and your own professional development.

Who You Are

• What you’ll bring with you:
• Commercially driven attitude with an eagerness to identify opportunities for growth and contribute to business success.
• Strong organizational skills with an ability to handle time effectively.
• Excellent communication skills, both verbal and written.
• Proficiency in digital marketing and a passion for big data and technology.
• Ability to think analytically and tell data-driven stories.
• Why you might stand out from other talent:
• 3+ years of client services/sales/agency experience.
• Interest in Adtech, Martech, SaaS.
• A consultative approach to problem-solving and strategy development.
• A drive for continual learning, personal development, and process improvement.
• Improving and adapting in a fast-evolving industry in Digital Media.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information

When You Join Us, We’ll Create Something EPIC Together

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

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