Restaurant Manager - Fine Dining

The Restaurant Manager for Fine Dining at Accor is responsible for overseeing daily restaurant operations, ensuring exceptional guest satisfaction, and maintaining high standards of food quality and service. This role involves leading and developing the restaurant team, managing financial aspects like costs and revenue, and creating memorable dining experiences. The manager will also handle administrative tasks, coordinate with other departments, and support marketing efforts to enhance the restaurant's visibility and business.

Must Have

• Supervise daily restaurant operations
• Maintain high standards of food quality, service, cleanliness, and ambiance
• Lead, train, and motivate the restaurant team
• Monitor and control operational costs, maximize revenue
• Create memorable dining experiences
• Previous experience in Michelin-starred restaurants or with Celebrity Chefs
• Degree or Diploma in Hotel Management / Hospitality / F&B Service
• Minimum 3-5 years of experience in a fine dining leadership role
• Excellent knowledge of food and wine pairings, fine dining service standards, and guest relations
• Strong leadership, interpersonal, and communication skills
• Proficient in restaurant management systems (Micros, POS, Opera)
• Fluent in English

Good to Have

• Additional languages are an asset

Perks & Benefits

• Commitment to Diversity & Inclusion
• Support for growth and learning
• Purposeful work
• Limitless possibilities within Accor

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Key Responsibilities:

Operational Excellence

• Supervise the daily restaurant operations, ensuring smooth service and guest satisfaction at all times.
• Maintain high standards of food quality, service, cleanliness, and ambiance in line with Fairmont brand standards.
• Monitor guest feedback and implement corrective actions when necessary to ensure consistent guest satisfaction.
• Coordinate with the culinary and bar teams to ensure menu consistency and timely service delivery.
• Ensure compliance with all health, safety, and hygiene regulations.

Team Leadership & Development

• Lead, train, and motivate the restaurant team to deliver personalized, anticipatory service.
• Conduct daily briefings and regular training sessions to reinforce product knowledge and service excellence.
• Evaluate staff performance, provide feedback, and support career development plans.
• Promote teamwork and ensure open communication within the department.

Financial Management

• Monitor and control operational costs while maximizing revenue and profitability.
• Assist in creating budgets, forecasts, and P&L analysis for the restaurant.
• Implement effective strategies to achieve financial and guest satisfaction targets.
• Manage inventory, ordering, and cost control for beverages, linen, and supplies.

Guest Experience

• Create memorable dining experiences through attention to detail, genuine hospitality, and personalized interactions.
• Handle guest complaints or special requests promptly and professionally.
• Build strong relationships with repeat and VIP guests to enhance loyalty.

Administration & Coordination

• Prepare and analyze daily, weekly, and monthly reports on operations, revenue, and performance.
• Coordinate with other departments (Kitchen, Events, Housekeeping, Front Office) to ensure seamless guest experiences.
• Support marketing initiatives, promotions, and special events to drive restaurant visibility and business.

Qualifications

• Previous experience in Michelin-starred restaurants or with Celebrity Chefs is required.
• Degree or Diploma in Hotel Management / Hospitality / F&B Service.
• Minimum of 3–5 years of experience in a fine dining or luxury restaurant in a leadership role.
• Excellent knowledge of food and wine pairings, fine dining service standards, and guest relations.
• Strong leadership, interpersonal, and communication skills.
• Proficient in restaurant management systems (e.g., Micros, POS, and Opera).
• Fluent in English (additional languages are an asset).

Additional Information

Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.