Retail Facilities Manager

1 Month ago • All levels • Facility Management • $107,300 PA - $161,300 PA

Job Summary

Job Description

The Retail Facilities Manager will be responsible for managing facilities services for Apple retail stores in the AMR West region. This includes proactively engaging with and supporting retail stores, conducting regular site visits, collaborating with vendors, leading facilities support employees, and coordinating responses to emergencies. The role also involves driving functional and operational excellence, managing Opex and Capex budgets, overseeing commissioning agents and contractors, and directly managing key vendors. The responsibilities encompass expertise in building systems, machinery, landscape, and quality improvement projects, ensuring high-quality results and optimal retail spaces. The role requires regular store visits and close communication with various teams to ensure smooth operations and address any issues.
Must have:
  • Experience in facilities management
  • Expertise in building systems
  • Ability to manage Opex and Capex budgets
  • Experience with vendor management

Job Details

The Facilities Manager should have proven experience in facilities management with a demonstrated focus in operating buildings as outstanding retail spaces, delivering high quality results at the best value. The is role will be responsible for the facilities services for Apple retail stores in the AMR West region, including the following: - Proactively engage and support Retail stores in region at all times, be in service to the store needs, and visit the stores for comprehensive service reviews a minimum of twice a month and for oversight of all major work. - Perform routinely scheduled, structured site visits to each of the assigned store locations twice a month to identify and document all stores experience issues in close communication and partnership with store, market, and global retail support leadership. - Collaborate with the vendors and suppliers to ensure successful delivery of contracted maintenance services to store needs. Lead facilities support employees and contractors to deliver operations services in a timely and cost-effective manner and will coordinate response to emergency situations that may impact operations. Drive functional and operational excellence of all projects and programs by providing - consistent and prescript feedback to all cross functional teams including real estate, design, innovation, standards, merchandising, direct sourcing, security, IS&T, etc. - Significant expertise and experience with the upkeep and function of buildings, building systems (electrical, mechanical, plumbing), machinery, landscape, and quality improvement projects. - Responsible for Opex and Capex budget creation, management through Service Channel and other tools, as well as forecasts for the respective Geo. - Oversight of commissioning agents and contractors to support store acceptance and turn over of various projects and programs. - Direct management of key vendors through WO management system, weekly check ins, and constant evaluation through store tours and fiscal performance. - Engagement of general contractors, consultants, vendors, and maintenance service providers including competitive bidding and assistance in negotiation including SOWs, CPSAs, and project specific contracts.

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