Retail Store Associate

Our client, New Zealand's leading drone technology retailer, is seeking a Full-time Retail Store Associate for their Auckland location. This role involves managing the in-store retail experience, including greeting customers, guiding product selections, handling transactions, and maintaining store operations. The associate will also manage retail email inquiries and assist with calls, reporting directly to the General Manager. This is an opportunity to grow a career in the rapidly evolving drone industry.

Must Have

• Manage daily sales transactions and till operations
• Recommend drones, cameras, accessories, and services
• Maintain a clean, well-presented, and merchandised store
• Create a warm, professional in-store experience for every customer
• Respond to customer enquiries via email and assist with calls as needed
• Good organisational skills with high attention to detail
• Confident communication and strong interpersonal skills
• A reliable and self-motivated approach, able to work independently
• Previous experience in a customer-facing retail or sales environment

Good to Have

• Interest in tech, drones, or photography and willingness to learn

Perks & Benefits

• Stable Full-Time Role With Consistent Hours
• Ongoing Training With The Latest DJI Tech And Accessories
• Health & Wellbeing Allowance And Staff Purchasing Benefits
• Up To $500/Month Bonus Paid Quarterly (In Addition To $65k Salary)
• Performance Reviews Every 6 Months With Clear Development Plans
• Pathways Into Commercial Sales, Product Specialist Roles, Or Retail Leadership

About The Company

Our client is New Zealand's leading drone technology retailer, working with the latest DJI products and accessories. Known for its innovation, friendly customer service, and fast-growing commercial arm, they support hobbyists, professionals, and enterprise clients alike. As the company expands its retail and B2B operations, now is the perfect time to join and grow your career in this exciting and rapidly evolving industry.

About The Opportunity

The primary purpose of this role is to own the in-store retail experience. You’ll greet customers, guide them through product selections, handle transactions, manage store operations, and maintain a clean, professional environment. You'll also manage the retail email inbox, providing timely and helpful responses to enquiries.

Reporting directly to the General Manager, some of your responsibilities will include:

• Managing daily sales transactions and till operations
• Recommending drones, cameras, accessories, and services
• Maintaining a clean, well-presented, and merchandised store
• Creating a warm, professional in-store experience for every customer
• Responding to customer enquiries via email and assisting with calls as needed

About You

The successful candidate will have:

• Good organisational skills with high attention to detail
• Confident communication and strong interpersonal skills
• Interest in tech, drones, or photography and willingness to learn
• A reliable and self-motivated approach, able to work independently
• Previous experience in a customer-facing retail or sales environment

What’s In It For You?

• Stable Full-Time Role With Consistent Hours
• Ongoing Training With The Latest DJI Tech And Accessories
• Health & Wellbeing Allowance And Staff Purchasing Benefits
• Up To $500/Month Bonus Paid Quarterly (In Addition To $65k Salary)
• Performance Reviews Every 6 Months With Clear Development Plans
• Pathways Into Commercial Sales, Product Specialist Roles, Or Retail Leadership

Apply today and don't miss out on joining a fast-growing tech company where your retail career can really take flight!