Retention & Growth Manager France

3 Weeks ago • All levels

Job Summary

Job Description

As a Retention & Growth Manager based in France, you will be instrumental in our commercial transformation by leading contract renegotiations with existing clients. Your primary mission is to ensure client retention and drive portfolio growth through strategic upselling, cross-selling, and offer optimization. You will manage contract migrations and commercial negotiations at the local market level, collaborating with various internal teams including Legal, Finance, InfoSec, Technical, and Client Services. The goal is to achieve successful renegotiations that align with strategic objectives, ensuring client satisfaction and business growth.
Must have:
  • Solid experience in affiliate or digital performance marketing
  • Strong understanding of the French market
  • Excellent communication in English and French
  • Strong negotiation and relationship management skills
  • Analytical and business-driven mindset
Good to have:
  • Familiarity with MarTech platforms
  • Experience with performance-based commercial models
  • Ability to work cross-functionally
  • Proactive problem-solving attitude
  • Collaborative team player
Perks:
  • Flexi-Week and Work-Life Balance
  • Flexi-Office and hybrid/remote work possibilities
  • Life insurance and private health insurance
  • Food and transportation vouchers
  • Training and development opportunities via Awin Academy
  • Remote Working Allowance
  • Peer-to-peer appreciation program

Job Details

📍 Based in France – 🌍 International environment – 💬 Fluent in both French & English 
🕓 Permanent contract – Remote friendly position

 

Please send your application with your CV in English.

 

About the Role

As a Retention & Growth Manager, you will play a key role in our commercial transformation by leading contract renegotiations with existing clients. Your mission: ensure client retention and drive portfolio growth through upselling, cross-selling, and offer optimization.

You will manage contract migrations and commercial negotiations with clients at the local market level, working closely with multiple internal teams (Legal, Finance, InfoSec, Technical, and Client Services). Your goal: ensure successful renegotiations that align with our strategic objectives.

 

Key Tasks

  • Draft, review and finalise different types of contracts (renewals, upgrades, downgrades, NDAs, third-party agreements, etc.).
  • Negotiate directly with clients to reach fair and strategic agreements that align with our commercial goals (ARR & GP).
  • Track your own performance and report regularly on your progress across assigned accounts.
  • Work closely with Client Services to assess risks and identify opportunities for R&G
  • Collaborate regularly with other R&G Managers to share insights and align processes.
  • Lead or support responses to RFPs
  • Handle contract-related queries such as data protection agreements (DPAs), security audits, or voucher agreements.
  • Liaise with Legal for any custom clauses or exceptions, helping reduce company risk
  • Ensure compliance with Finance policies, including pricing, revenue recognition, and discount rules.
  • Contribute to improving our contract and negotiation processes and help define internal best practices. 
  • Provide clear updates and maintain accurate documentation for all contracts and negotiations.

 

What We’re Looking For

  • Solid experience in affiliate marketing or digital performance marketing, ideally in a client-facing role
  • Strong understanding of the local French market and its competitive landscape
  • Familiarity with MarTech platforms and performance-based commercial models
  • Excellent communication skills in both English and French
  • Strong negotiation, persuasion, and relationship management skills
  • Analytical mindset, business-driven, and comfortable with KPIs and targets
  • Ability to work cross-functionally and manage multiple stakeholders
  • Comfortable working under pressure with a proactive, problem-solving attitude
  • Collaborative and willing to contribute to a virtual international team culture

 

What We Offer

  • Flexi-Week and Work-Life Balance: We prioritise your mental health and well-being, offering you a flexible 4-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
  • Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
  • Welfare: We provide you with life insurance and private health insurance that covers several types of health, vision, and dental treatments. Besides, we support you with food and transportation vouchers.
  • Work Environment: Our spacious Paris office with a rooftop, Thursday morning breakfasts, and after-work events to fuel the collaborative spirit with smaller team sizes.
  • Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
  • Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
  • Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.

 

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

#LI-MM1

 

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About The Company

Axel Springer is a media and technology company. The company's mission is to empower free decisions for people around the world through independent journalism and innovative offerings. Axel Springer operates in more than 40 countries with a presence in all major digital markets and generated 3.8 billion euros in revenue in 2022. Axel Springer is the media and technology company.

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