Job Description

Overview

How You’ll Make an Impact

Epsilon is in search of a diligent Revenue Operations Lead to optimize sales processes, Salesforce CRM, and reporting in Technology, Digital Media, and Data. This individual will be instrumental in providing data-driven insights, supporting operational excellence, and contributing to predictable revenue outcomes.

This role is fundamental to enabling our sales organization to operate efficiently and optimally. You will collaborate closely with Sales, Marketing, Finance, and other internal teams, ensuring data accuracy and supporting initiatives that drive revenue growth.

This is an excellent opportunity to contribute directly to Epsilon's revenue engine, supporting how we approach sales, data, and technology. You will assist in developing and implementing the Revenue Operations roadmap, directly contributing to Epsilon's growth goals. Your work will align with Epsilon’s core values of driving client success through data-driven innovation and operational excellence. You'll support projects involving CRM improvements, the integration of sales tools, and the development of robust reporting frameworks.

What You’ll Achieve

In this role, you will:

• Act as a Strategic Business Partner & Analyst: Provide analytical insights and support to sales leaders and executive stakeholders, contributing to informed decision-making for forecasting, pipeline management, territory planning, and compensation strategy. Build detailed sales reports with important data, offer insights for reviews, and analyze information from GTM systems.
• Drive Process Optimization: Help define and implement Rules of Engagement, client tiering, service levels, and clarify roles and responsibilities to align business goals with action. Support global Sales Policy governance and identify deficiencies in policies, processes, and systems, contributing to solutions and their adoption.
• Support Revenue Operations Initiatives: Assist the team in optimizing sales processes and tools, fostering continuous improvement, and driving operational excellence by identifying and helping to resolve bottlenecks and process gaps.
• Optimize Systems & Data Quality: Contribute to Salesforce administration and optimization, manage Epsilon-owned sales tools, and ensure meticulous data quality standards within all sales tools, assisting with audit processes, controls, and documentation.
• Champion Cross-Functional Collaboration: Partner with Sales, Marketing, Finance, and other internal teams, ensuring alignment, efficiency, and a shared focus on revenue growth.
• Identify Revenue Opportunities: Through meticulous quantitative and qualitative analysis, identify revenue opportunities and translate them into concrete go-to-market levers, supporting cross-functional programs based on these levers, supervising progress, and measuring impact.

Who You Are

• What You’ll Bring With You:
• 5+ years of experience in Sales Operations, Revenue Operations, or a highly analytical role within a business environment.
• Strong problem-solving & communication skills; ability to translate data into insights & synthesize findings into narratives to influence leadership decisions.
• Familiarity with SQL, sales processes, pipeline tracking, performance metrics, and reporting frameworks.
• Ability to work optimally in cross-functional teams and adapt to evolving priorities.
• Strong organizational skills with the ability to lead multiple tasks and timelines.
• Proficient in Microsoft Excel, PowerPoint, and other data analysis/reporting tools.
• Basic understanding of CRM/system development principles is a plus.
• Why You Might Stand Out From Other Talent:
• Experience within the AdTech, MarTech, or data-driven marketing services industries.
• Excellent verbal and written communication skills, including the ability to deliver engaging and clear presentations to stakeholders at all levels.
• Analytical skills; ability to gather, clean, and structure data for analysis and modeling using SQL and/or programming languages (e.g. Python, R), and BI visualization tools (e.g. Tableau, Power BI).
• Proven history of contributing to process improvements or automation initiatives.
• Strong attention to detail and a proactive approach to identifying and resolving data inconsistencies.
• Outstanding analytical skills with a strong interest in data science, including potential experience with AI/ML concepts or Python for data analysis.
• You're adept at transforming complex sales data into actionable insights for leaders, driving informed decisions on forecasting, pipeline management, and compensation. Using multiple GTM systems (e.g., Salesforce, Looker, Vitally, Gong) to deliver strategic reporting and actionable insights for QBRs.

Additional Information

When You Join Us, We’ll Create Something EPIC Together

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.