Risk Control Analyst

3 Weeks ago • All levels • Risk Management

Job Summary

Job Description

Kaizen Gaming, the company behind Betano, is a leading GameTech company operating in 19 markets globally. As a Risk Control Analyst, you will be responsible for monitoring and analyzing user activities such as signups, payments, bonus utilization, and betting to detect fraudulent activities. Your main goal will be to ensure the integrity and security of operations, reduce financial losses, and maintain excellent customer experience while adhering to regulatory compliance. This role is crucial for upholding the trustworthiness of the company's operations and providing superior customer service. You will investigate suspicious patterns, escalate fraud incidents, analyze user behavior, and create rules to identify potential fraudulent situations.
Must have:
  • Bachelor's degree in Math, Statistics, Engineering, Finance, or Business
  • Experience in fraud prevention, preferably in online gaming/betting
  • Knowledge of sportsbook & casino products
  • Ability to collect data and draw conclusions
  • Strong attention to detail and problem-solving skills
  • Familiarity with AML and KYC principles
  • Excellent organizational and communication skills
  • Proficiency in Microsoft Excel
  • Good verbal and written English communication
Good to have:
  • Excellent knowledge of Power BI or Tableau
  • SQL and Python skills

Job Details

We are Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. 

Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?

Let’s start with the role

As a Risk Control Analyst you will be responsible for overseeing and analyzing all user activities (signup, payments, bonus utilization, betting, deposits etc) detecting fraudulent activities.  Your primary objective will be to ensure the integrity and security of the activities decreasing financial losses while providing the best customer experience, keeping the company adherent to the regulatory aspects of the legislation in which we operate. This role is pivotal in upholding the trustworthiness of our operations and providing excellent service to our customers.

What you’ll bring:

  • Bachelor’s degree in Mathematics, Statistic, Engineering, Finance, Business Administration or related fields;
  • Proven experience in fraud prevention preferable in the online gaming/betting industry;
  • Good knowledge of sportsbook & casino products;
  • Ability to collect data, establish facts, and draw valid conclusions;
  • Excellent attention to detail and problem-solving abilities;
  • Familiarity with anti-money laundering and know your customer principles;
  • Excellent organizational and communication skills;
  • Excellent knowledge of Microsoft Excel;
  • Good verbal and written communication in English;
  • Excellent knowledge of Power BI or Tableau are a plus;
  • SQL and Python are a plus.

As a Risk Control Analyst you will:

  • Monitor and analyze user's activities to identify potential fraudulent activities;
  • Utilize fraud detection tools and techniques to identify suspicious patterns or behaviors and promptly investigate and escalate any potential fraud incidents;
  • Receive from internal and external teams cases related to potential fraud;
  • Deep-dive on potential fraudulent situations to understand behaviour and eventual patterns to identify fraudulent activity;
  • Monitor dashboards to identify potential fraudulent situations;
  •  Create rules to trigger alerts that will help us identify potential fraudulent situations;
  • Monitor the efficiency of the created rules.

Please submit your CV in English (mandatory)

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About The Company

Kaizen Gaming is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world. 


We operate two brands in 13 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario, Nigeria) and Stoiximan (Greece, Cyprus), and employ more than 2,200 people across three continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment. 


Why work with us


💻Tech the Ride | Our Adventure

We have made it our quest to shape and influence the GameTech industry globally. We Kaizeners move fast and make things happen: we imagine, develop and build with no

limitations. Working here means getting the freedom to explore as you help us create the technology that powers entertainment.


😎Pick #oneteam | Our Culture

We each have a role to play in building a company culture we can all trust. We Kaizeners are open, direct and respectful; we support each other to reach our goals as

#oneteam. Working here means facing challenges that inspire the team to be on its A-game to get the job done.


☝ Level up | Our Growth

We know our hard work will take us places. We Kaizeners get plenty of opportunities to supercharge our potential as the company grows, overcoming challenges with the support of our colleagues. Working here means continually finding new boundaries to push and new career horizons to reach.


Press Play on Potential!

Join our #oneteam

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