Sales Advisor Full-time (H&M Takaoka)

Job Content

Job Description

As an H&M Sales Advisor, you will support customers to enjoy comfortable shopping. You will greet customers with a smile, guide them through the store to help them find what they are looking for, and introduce H&M products.

We value our company philosophy and contribute to our own growth and the company's growth.

Main Responsibilities

• Clearly convey knowledge about fashion and products so that customers can choose items that suit them.
• Collaborate with the team to provide service that exceeds expectations, ensuring customers are satisfied with their H&M shopping experience.
• Always keep the sales floor well-stocked and the back office organized and comfortable.
• Support store opening and closing operations.
• Positively convey your own and the brand's appeal when interacting with customers.

Team Members

Our stores are important places for H&M where customers can directly experience the brand. All employees working in the store, including Sales Advisors, Store Managers, and Visual Merchandisers, strive to create a warm and inviting atmosphere. We also collaborate with area teams, sharing information with other stores to achieve success together. With the team, we support customers to enjoy the latest trends and styles that suit them. We build good relationships with customers and deliver fashion to many people.

Qualifications

Application Requirements

We are looking for individuals who:

• Have experience or interest in fashion, retail, or customer service (inexperienced welcome).

Furthermore, the following individuals are welcome:

• Those who love fashion, customer service, and coordination, and want to contribute to sales by conveying the appeal of products.
• Those who enjoy working with a team and can thrive in a dynamic environment.
• Those with good communication skills, who are creative, and eager to learn new systems and grow.
• Those who are flexible and proactive.

Other Information

Other Information

The Appeal of Working at H&M

H&M Group values a vibrant workplace environment where everyone can work comfortably.

We offer employees global career advancement opportunities and comprehensive benefits.

Employment Contract Period: Indefinite-term employment contract (full-time employee)

Probation Period: 3-6 months (salary and working hours during probation: same as full employment)

Work Location: (Immediately after hiring) H&M (Aeon Mall Takaoka store), or other stores as indicated.

(Scope of change) Sales and other duties as determined by the company at headquarters.

Working Hours: Monthly shift system (8 hours work, 60 minutes break)

Holidays: 2 days off per week

Overtime Details: Prior approval from the store manager is required for overtime to ensure work-life balance.

Annual Salary: 2,224,800 JPY (annual salary system) ~

Insurance: Social insurance, employment insurance, workers' accident compensation insurance, welfare pension, health insurance.

Benefits: Partial transportation allowance (paid according to company regulations), employee discount (25% for employees), employee promotion system, car commuting allowed (varies by store), free dress code/hair/nails, late-night allowance, training system, paid leave, discounts at affiliated facilities, long-service award (commemorative gift and bonus awarded every 5 years of service, regardless of employment type).

Company Overview

H&M Group is a global company that develops fashion brands and businesses worldwide. Our goal is to achieve excellent design, affordable prices, and environmentally friendly methods, all without compromise. We aim to deliver fashion to everyone and act with the customer first in mind. We work with passionate and unique members who share a common culture and corporate philosophy. Together, we aim to move forward towards a sustainable future, making the fashion industry enjoyable for more people.

Ready to Take a New Step?

Our uniqueness lies in our culture of diversity and collaboration, strong values, and opportunities for growth. But above all, what makes us is the “people” we work with. Would you like to become a member of our team and grow together?

Your new journey starts here.

• Store Position Evaluation:

As the Sales Advisor position receives many applications, we use an online assessment method based on skills as part of the selection process, and you will need to complete the tasks. Your answers will be scored by an evaluation tool based on criteria set by the H&M Group.

• After completing the evaluation, you will have the opportunity to share feedback and ask questions. If any issues arise or if you prefer an alternative evaluation method, please contact recruitment_support@hm.com. Choosing an alternative method will not affect your application.

For more details on personal information, please refer to our privacy notice.

** We conduct a fair, equal, and merit-based recruitment process.

Therefore, please refrain from attaching a cover letter to your application.